Addendum: The owner reached out to me immediately and advised the 2nd and third place was their place. I think there was confusion on what facial I ordered and I received a whitening facial instead of the glow However the owner personally provided me an apology and offered a complementary services for me and my son. We received wonderful service. I would go to them again. Original : I booked with another establishment. However, I walked into the wrong “Yufuku” it seemed wrong I showed my reservation. The lady said it was the right place until I told her I was paying by card. I knew when I walked in seemed wrong. This was a cash only establishment. I went to leave and she wanted me to go somewhere with her. I said no and she pulled me. Then I saw she took me to another “Yufuku”. Then I thought oh she was being nice and took me to the right one just upstairs. Nope. At that “Yufuku” I was told I was at the wrong one and someone who spoke English was sent to bring me to the right one. Which I thought was very kind. However, unbeknownst to me this place was also not the correct place. How many places are called “Yufuku” ! I showed them the reservation email which had the establishment and the services.They asked me to pay. However, the place I booked at had roses in the foot water and tea upon arrival. This place had nothing in the foot water and no tea upon arrival. I thought that seems different than the reviews. They charge me the 19000 yen that was on my reservation prior to any services. However the facial did not have light therapy and the massage experience seemed different than the reviews. My face burned after the facial. When asked to leave a review I was giving a QR code and saw this was not the site I booked on. They did not even offer the facial I paid for. I looked at their web site and they had a 7600 yen whiting facial (probably why my face hurts). So they charged me an extra 3400 yen based off the price of my reservation but did not provide the service. So tourist beware. I provided the reservation , they could read that they were the wrong establishment and that the services were different then they offered. They could have actually pointed me to the correct place but instead they decided to take advantage of my naivety. I realized I should not have allowed myself to be lead and double checked the address. Just left a bad taste in my mouth. I still have no clue where I should have been. The address on the original site was supposedly where I...
Read moreThis is for 2nd floor, Good massage techniques but my masseuse was constantly on her phone while massaging me and would pause or slow down to read and reply to message. I came at a bad time, the owners mother has passed away earlier that day and left along with a bunch of other workers and I was informed my masseuse was replying to group message. But I paid for my time and felt she could have replied back after my session was over. She was supposed to do my foot massage as well and did it halfway before she left because someone arrived to talk to her about something. They had someone, that appeared to be a high-school boy to finish my foot massage for me, but I can feel the technique difference. Also he was not in uniform so it just feels like they took anyone to finish my session for me. I voiced my discontent and they tried to make it up by including a free head massage (by the high-school boy so it wasn't even by a professional) and a face serum. The boy was apologetic and the fact that he can tell that the situation is not good says a lot. I read a lot of good reviews but my experience could just be unlucky due to situation. Unfortunately I would not be back because situation was not handled properly and it was very expensive. I would have preferred a...
Read moreI recently had both a foot massage and a full body massage, and I couldn't be more impressed with the experience. Therapists Mika and Wang are absolute professionals. From the moment the session began, their expertise was clear — they knew exactly how to target the areas that needed attention and provided just the right amount of pressure.
Mika delivered a deeply relaxing and therapeutic body massage, working out tension I didn’t even realize I had. Every movement felt intentional and perfectly executed.
Wang’s foot massage was equally outstanding. It was not only soothing but also energizing, relieving all the built-up fatigue from long hours on my feet. He clearly understands reflexology and made the entire session feel rejuvenating.
Both therapists are attentive, respectful, and highly skilled. If you're looking for a truly excellent massage experience, I highly recommend booking with Mika and Wang. I walked out feeling refreshed, rebalanced, and...
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