Hamacho Hotel — Hotel in Tokyo

This is a brand new hotel, which I stayed at less than a month after it opened. As such, everything was really nice and well, new of course. The atmosphere is definitely upscale, and the music and lighting coming from the restaurant alone is enough to make you wish you hat a top hat and monocle. This was my experience at this hotel:

I checked into the hotel with my girlfriend around midnight, when most hotels have only a single staffer, usually hiding in the back. We were pleased to see that there were two staff members waiting to greet us at the front desk. My girlfriend is Japanese, and usually does most of the talking, but just for fun I always try speaking with them both in English as well as Japanese. Both of them were very friendly and fun to speak with. Mr. Matsubara-san (まつばらーさん), the gentleman who checked us in, was very fun and entertaining to speak with. We joked around a bit and I appreciated his sense of humor. We also got none of the sideways glances that you will sometimes get when checking into a hotel as a foreigner with a Japanese girl. It doesn't happen often in Tokyo, but you'd be surprised.

The room itself was fantastic. New (obviously) and very well designed. We booked the "semi-double" room and I was a little worried because on their website there is no such room, just a "double room". But it was exactly like the picture of the double room on the website. The bed is in the corner, there's a step up with a little couch and table. In general it was just really nice. Plenty big enough for two people, and seriously, it looks just like the pictures. You also get complimentary water which some hotels don't provide.

On our way out to breakfast the next morning it was raining and they had complimentary umbrellas, which is always nice.

My only real complaint is that the noise from outside comes in pretty easily. We were on the 14th floor so it wasn't a huge deal, but if you are on a lower floor it could be an issue.

My only other "complaints" aren't really complaints, they're more like "aww, sad face" moments. First, in the room there's a balcony with a sliding glass door, and it looks like you can go out on the balcony....but you can't, the door only opens about 6 inches. I tried to get it to open until my girlfriend finally called the front desk and told me it doesn't open more than that. My only other complaint which isn't really a complaint, is that the TV (which is huge for the room) is mounted in a way that you can't plug in your own media. I always bring a PS4 so we can watch movies together, as one of us needs subtitles in our native language to know what the heck is going on, but couldn't get access to the inputs on the TV.

Overall the hotel was fantastic. We stayed 2 nights, Saturday and Sunday, and paid a little over ￥16,000. Totally worth the price, would definitely...

This was our 3rd hotel during a 3 week stay on Japan, and while it doesn't have amenities like some other hotels, we found it down right lovely.

We were greeted immediately and checked in. The staff informed us that there were no amenities on site (such as a onsen or gym)but there was laundry, vending machines, a microwave and utensils available on the 4th floor. We were provided a complimentary chocolate from the luxury chocolate shop, Nel, that is attached to the hotel as well.

Our room was beautiful and spacious. I opted for a corner terrace suite that came with lots of windows and made me truly feel like I was on vacation. The hotel has greenery on the outside so it creates a tropical vacation feel while in the city. Rooms come with pajamas, coffee and water. You can pick up toiletries downstairs and they have complimentary bath bombs you make with salts, dried flowers and essential oils. We definitely made use of this for late night bathes after a long day of walking. The shower was large and had a deep soaking tub.

Hotels in Japan insist on cleaning rooms every 2-3 days to maintain cleanliness and safety. This is a nice change from western practices nowadays where most hotels will ONLY clean your room every 2-3 days opposed to daily if needed. On days we opted to not have our room cleaned, staff still left a bag at our door with clean towels, new bottles of water and coffee. This was such a nice gesture and a testament to the cultures values of providing exceptional service.

The hotel is located a little bit further out but we enjoyed that. It was still only a 5-10 min walk to any of the station entrances that we needed to use and there are convenience stores everywhere along with a grocery store across the street. Lots of cafes and restaurants nearby as well.

Overall, we had a great stay and i would recommend Hamacho to anyone who wants to stay in that area. The incredible service and hotel made up for any lack of amenities. I think the only thing we noticed was it did get kind of noisy in the mornings during traffic hour but I think I would expect that staying almost...

We stayed at the Hamacho Hotel Tokyo for three nights right at the beginning of our 3 weeks vacation to Japan.||The hotel was a perfect example of what we became to expect from our travels in Japan: everything was in pristine condition. Or bedroom was tidy and equipped with the usual amenities - water cooker, complimentary water, great bed, our first japanese toilet. Everything worked and was clean and well maintained. ||A highlight was of course the signature balcony with a plant arrangement. It wasn't to be used by us (to protect the plant life I presume), but nevertheless sparked joy, as Marie Kondo would say.||We also had breakfast in the Hotel. It had a small but good quality selection of what I would describe of continental breakfast. Toast, bagels, a selection of toppings such as bacon, cheese, tomato, corn etc. I recommend the little macha/chocolate cake pieces at the coffee station.||However the real significant event was on day two and following, when I managed to lose my wallet close to the hotels locations on the streets of Tokio.||I suspected an Akihabara arcade (that was the last time I consciously had it, and the time I fiddled with it putting 100 yen pieces into retro arcade machines, crawling all over them awkwardly - Outrun is still fun). So I contacted the hotel staff and asked them to reach out to the staff at the arcade. They promptly did, and of course became in general aware of my situation.||In the following days and weeks, they followed up with inquiries to the police. As it happened, my wallet was found, and returned! And the hotel staff arranged for it to be kept at the police station instead of being returned to the central lost and found, greatly easing the process of return. I was kept in the loop and proactively provided with the station address and case numbers. Ultimately on the last day before returning, I was thus able to receive my wallet, with all contents still in it.||I am very happy with the professional and courteous handling of this matter by the hotel staff. This is text book service, and I can vouch for it's application at the Hamacho...