Hotel Tourist by HotSpot Essential — Hotel in Borneo

As returnees, sadly to share these experiences however a crucial to share. As usual very helpful with the check in process handle by Aizak (might spell it wrongly), booked for two rooms. Later we got problem with bed sheet; linen with a blood stains. Quick recovery change to another room which end up no water. Then to another room with another defect; air conditioning aka sauna room! Doesn’t work. After the final room, we decided to accept the on and off water problem, since we like the hotel so much based on sentimental value as returnee. However, on the last day, Aizam charges us RM 50 due to ridiculous stains (not even blood) and this is making us down a lot! WE chewed all the faulty, poor, defects for two nights and this what we got, paying a stain that is major with the cost of my baby formula milk! When we ask for the receipt (charges for the stain) all we got just a non-official...

This is the worst hotel experience in my life. I managed to book this hotel because of promotional price (RM 50) from Traveloka. I thought I was lucky. But it was the beginning of my nightmare.||||First of all, there was not enough blanket so I asked for 1 from the counter. they charge me for RM 6 !||||When I go to sleep I found out I was bitten by something. I thought it was mosquito but I don't see any and my whole body was being bitten. My wife said I was having body reaction because of eating seafood but I never eat any seafood in 2 days.||||My whole body is red and so itchy that I cannot sleep the whole night. The whole skin looks like zombie skin.||||At 4 o clock I can't stand anymore and we look carefully at the bed . And we saw this big insect crawling on the bed full of my blood ! see the picture attach.||||We quickly check out and move to...

The hotel is great, in a perfect location close to Gaya street market, supermarket, laundry places, the malls, the waterfront & fish market. The hotel room is very clean & comfortable. There is a working TV and good WiFi. We have a very comfortable stay here and use this hotel every time we come back to KK, we have used this hotel many times. Pick up and drop off of the keys is done through WhatsApp, with a drop off box and code and any door codes that you need are given in advance via WhatsApp with all the information from the staff you need. All the staff at the hotel are super friendly and happy and have been very helpful to us. Would definitely recommend the stay here, for the price the...