I am a frequent hotel hopper in KL and was actually looking forward to this highly-rated new boutique hotel but my stay there leaves much to be desired. Let me go through the pros first, good location for those who are into night activities, or the Bukit Bintang stretch. There is also a lift, quiet environment, nice little porch and cute reception area. I forgo the breakfast so can't say much.||||The cons:||Maybe it is just my luck but the receptionist who served me had "a chip on his shoulder". you could feel the tension which made me very awkward. I was being cordial when the first thing he said was "just wait, i am in the middle of reservation", I could do with a more amiable reception. Afterwhich he insisted on deposit. Having no excess cash and not wanting to withdraw it, he collected RM25 ringgit in singles (whatever money I had left from the trip_. Abit odd, usually hotels are lenient to prepaid guests especially for smaller chains hotel alike. ||||I was then given an obviously different room type, I booked the slightly larger room without view due to the layout of the room (it is definitely needed for prayer purposes), but was given a one with a view facing a tree. I hope the hotel honours what guests paid for. Fortunately got the room booked after much back and forth "No, it is the same, our system did not get the different room types guests booked, it is the same price etc " excuses. Why separate the room categories on booking.com then if all room types are the same. I wish this was handed better too, expected one to keep going down with the luggage, then up again.||||The room was decent, the cable TV was good, wifi seems good as well as the decor, nothing shouty just good decor. A point though for my room which was next to a lift, I entered the new room with an extremely pungent smell. Very chemical-ish as thought they just fogged the room or something. No wonder they left the little window opened, which I then closed due to the aircon but it felt like it gave me respiratory problems until today. No warnings were given though so hopefully nothing long-term.||||Multiple qualms for such a decent spaced hotel.The guy during checkout was definitely more approachable and handled the task seamlessly. Just a side note, to wear mask especially if you are front-facing and having a cold/flu especially during this coronavirus period.|||| I'm glad many had good stays here, maybe I am...
Read moreLOCATION|| ||Great location in Bukit Bintang near the restaurant/bar street with plenty of eating options. This inn is a modern building with a trendy, smart-sophisticated interior decorating and regimented management. || ||LOBBY|| ||Has high chairs (for adults), a computer for internet access and an assortment of books and magazines to pass the time.|| || ||SERVICE|| ||There are no hairdryers in the room so one must collect from reception. The plugs were all local, so we borrowed an international adapter from reception. Would have not expected this in a hotel built in 2017.||We received a telephone “reminder” 20 min before check-out, which we thought was supplementary/superfluous. Some guests may even be resting just before check-out. Would prefer to be disturbed perhaps 5 min before or after the deadline. ||Before returning the deposit, housekeeping will check the room.|| ||ROOMS|| ||Chic, cosy and cute the rooms exuded a oriental style of wooden paneling. The design of the wardrobe next to bed functioning also as a table with a barrier is innovative, stylish and practical. Bed is soft and comfortable. Bathroom clean and tidy. Room appears just like the photos. ||Hot water button near bathroom confusing. Water more warm than hot.|| ||FOOD|| ||Breakfast is served strictly from 7:30 am to 10 am. Price RM 12 pp.||Menu includes a rotating dish of fried mee, fried rice vercimelli, fried rice and fried Kway Teow. Set breakfast includes chicken sausages, cereal, boiled eggs, fruit, toast bread, coffee/tea, cordial and water. We were late, but they accommodated by giving us bread and juice. Breakfast simple but adequate for a start to a day of exploration and experience. We dined at “FEEKA” for lunch and “Dining in the Dark” (see my review) around the corner that evening. || ||SUMMARY|| ||Good for a one-night...
Read moreI booked for 1 night and then a further 2 nights following a break in Taman Negara. Hotel is located in Bukit Bintang.|| ||I booked a Superior Queen with breakfast and wasn’t disappointed with the room. Clean, comfortable, towels, comfy pillows, Fan & air con. TV and safe.||||Staff were all helpful and we were able to check in early which was great. They were helpful in directions.||||Breakfast was simple and adequate, we’re coffee and toast people so this suited us. There was cereal and juices and Malay food.||||The location is perfect close to bars, restaurants, shopping malls, ATM, mini marts but the rooms are so quiet so no noise disrupting sleep.||||Walking distance to the PETRONAS towers and other sights, malls.||There is a great little shop near bb housz wine pub which is best place to buy tiger beer, 6 ringgit.||||We then on our return had the same room but were upgraded to a Superior King which was lovely, more spacious within the room & bathroom. ||||Really enjoyed our stay at this hotel in KL and would definitely recommend anyone wanting a reasonably priced hotel in a great location and I would...
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