Hotel Boutique Pacha Tulum — Hotel in Quintana Roo

We stayed here for a week and found the location excellent! There is parking out front, or across the street at Aki supermarket. It is also close to 7/11, a gas station and a pharmacy.

The rooms are a good size, clean and the A/C and ceiling fan are lovely. The decor, atmosphere is great and there is neat things to look at, in the rooms and courtyard/pool area. Nights are nice and quiet, save for the rare truck honk/brakes.

The staff is amazing! (Gracias!!!) They do speak English as well as Spanish and have lots of tips and ideas of the local attractions. The rooms were cleaned well and our items were safely left for the time we were out, which was a lot. Also, there is staff from 7am-11pm and a security guard all night. It is family friendly and there was no partying when we were there.

Lastly, the food! The included breakfast is amazing! I literally had the same thing every day because I couldn't get enough of it. Ham and cheese omelet, with toast, beans & chips, mini salad, and coffee & juice. Yum!! The restaurant next door is good and the pizza /pasta restaurant one more door down was my favorite dinner place. Side note: You can refill your water bottle every morning in the reception area, with the large water...

We visited Pacha Tulum in Jan 2023 and were totally disappointed by the Hotel. The only thing good about this place is that the staff is helpful and polite.||We found the hotel room over-priced for the value it provided. The room was dirty, with bed sheets having some sort of stains, the window wasn't locked leading to mosquitoes being present in the room when we checked in. The room is very small compared to how it looks in their pictures and for the price we paid.||It is worth your money if and only if you get the room under $100 per night, anything more and I would recommend other hotels a short walk away from this place. It is located at a very busy intersection with no onsite parking even though the website claims it has parking. I would like to mention though that the staff member helped us park in the hotel's drive way but there is no guaranteed parking. There were also issues with the lighting and the beds as they had nails sticking out.||Overall the hotel is very different from the pictures posted online and I wonder how it has 4.5 star rating on...

We visited Pacha Tulum in Jan 2023 and were totally disappointed by the Hotel. The only thing good about this place is that the staff is helpful and polite.||We found the hotel room over-priced for the value it provided. The room was dirty, with bed sheets having some sort of stains, the window wasn't locked leading to mosquitoes being present in the room when we checked in. The room is very small compared to how it looks in their pictures and for the price we paid.||It is worth your money if and only if you get the room under $100 per night, anything more and I would recommend other hotels a short walk away from this place. It is located at a very busy intersection with no onsite parking even though the website claims it has parking. I would like to mention though that the staff member helped us park in the hotel's drive way but there is no guaranteed parking. There were also issues with the lighting and the beds as they had nails sticking out.||Overall the hotel is very different from the pictures posted online and I wonder how it has 4.5 star rating on...