La Valise Tulum, Member of Small Luxury Hotels of the World — Hotel in Tulum

My wife, our two daughters (22 & 18), and I spent a week at La Valise in Tulum, and it was, without a doubt, the most luxurious and memorable vacation we have ever enjoyed. From the moment we arrived on the jungle side of the property until the very last sunrise on the beach, every detail was thoughtfully curated, every staff member went above and beyond, and the resort’s design made us feel both pampered and completely at ease. Below is a full account of our stay, with special shout‑outs to the wonderful team members who made it all possible.||---||### Arrival & First Impressions ||We were greeted at the entrance by Jorge, who gave us a warm welcome and an informative tour of the property. Jorge’s enthusiasm was infectious; he pointed out the private plunge pools, the rolling‑bed suites, and the best spots for sunrise on the beach. His knowledge of the resort’s layout and his genuine smile set the tone for the entire week – we felt instantly safe and cared for.||The check‑in process was swift, and we were escorted to our two jungle‑side suites. Each suite is a masterpiece of modern tropical design: a king‑size “rolling” bed that slides effortlessly onto the private patio, an outdoor shower framed by lush foliage, and a personal pool that feels like a secret oasis. The rooms also feature a rooftop terrace with a hammock, perfect for sipping a cold drink while listening to the jungle’s gentle chorus.||---||### The Rooms – Private Luxury in the Heart of the Jungle ||Suite 1 – Mother’s Retreat |- King‑size rolling bed – the most comfortable we’ve ever slept on. |- Outdoor shower with rain‑like flow, surrounded by tropical plants. |- Private plunge pool – crystal‑clear water that stayed warm all day. ||Suite 2 – Daughters’ Hideaway |- Identical layout, giving us the freedom to enjoy separate spaces while staying together. |- Rooftop hammock – a favorite spot for sunrise yoga and late‑night stargazing. ||Both suites were immaculately cleaned each day, with plush towels, high‑quality bath amenities, and thoughtful touches such as fresh fruit and a handwritten welcome note. The seamless indoor‑outdoor flow truly embodies La Valise’s “jungle meets sea” philosophy.||---||### Dining – Beachside Breakfast & Culinary Delights ||Each morning we dined at the beachside restaurant, where the sunrise painted the Caribbean Sea in shades of gold and pink. The breakfast buffet featured fresh tropical fruits, made‑to‑order omelets, artisanal breads, and a selection of Mexican pastries. The service was attentive yet unobtrusive; Selzin always remembered our coffee preferences and ensured our table was set just the way we liked it.||For lunch and dinner we explored the resort’s two main venues: La Valise (beachfront) and NÜ (jungle side). Both restaurants emphasize locally sourced ingredients, sustainable seafood, and inventive Mexican cuisine. Highlights included:||- Ceviche with freshly caught snapper, lime, and a hint of habanero. |- Grilled octopus served on a bed of jungle greens, drizzled with a smoky chipotle glaze. |- Mole poblano that perfectly balanced sweet, bitter, and spicy notes. ||The staff at both venues—Letty, Elias, and Manuel—were knowledgeable about the menu, offered excellent wine pairings, and made us feel like honored guests at every meal.||---||### Pool Area & Beach – A Tropical Playground ||The main pool area is a work of art: turquoise water surrounded by natural stone, vibrant tropical plants, and stylish lounge chairs. The tanning beds were a welcome addition for those who love a sun‑kissed glow, and the nearby bar served refreshing cocktails (the passion‑fruit mojito quickly became a family favorite). ||We spent many afternoons lounging by the pool, watching the kids splash in the water while we relaxed under the shade of a thatched pergola. The pool staff, led by Iker, kept the area spotless, refreshed towels promptly, and even offered complimentary sunscreen.||The beach itself is a pristine stretch of white sand and calm Caribbean waters. The resort’s private beach access meant we never had to fight crowds, and the gentle waves were perfect for a quick dip after a day of exploring Tulum’s ruins.||---||### Activities & Safety ||La Valise offers a curated list of excursions—snorkeling in the cenotes, guided tours of the Mayan ruins, and private yoga sessions on the rooftop. We booked a cenote tour through the concierge, and the guide was punctual, knowledgeable, and respectful of the environment. ||Safety was never a concern. The resort’s staff are trained in first‑aid, the property is well‑lit at night, and the security team (including Anahi) performed discreet patrols that made us feel protected without intruding on our privacy. Our daughters, both young adults, appreciated the sense of security that allowed them to explore the surroundings independently.||---||### Final Thoughts – Why La Valise Is the Ultimate Tulum Experience ||La Valise is more than a resort; it is a sanctuary where luxury meets nature. The combination of exquisite jungle‑side suites, exceptional dining, stunning pool and beach spaces, and personalized service creates an unforgettable experience. ||A special thank you to the entire team:||- Jorge – for the warm welcome and flawless orientation. |- Selzin – for the attentive breakfast service and thoughtful touches. |- Letty, Elias, & Manuel – for making every meal a culinary adventure. |- Iker – for keeping the pool area immaculate and inviting. |- Anahi – for ensuring we always felt safe and secure. ||If you are looking for a luxurious, family‑friendly getaway that blends the serenity of the jungle with the beauty of the Caribbean, look no further than La Valise. We left Tulum with hearts full of gratitude, sun‑kissed skin, and a promise to return next year. Five...

We just got back from an amazing stay split between the jungle and beach sides at La Valise Tulum, and honestly, it exceeded expectations. The property is beautiful and the service is top tier.||Night 1: Cenote Master Room (Jungle Side)||This room was huge, had icy cold A/C, and the outdoor shower + bathtub setup was a fun twist. We were a little nervous about bugs and mosquitos being on the jungle side, but we didn’t see a single mosquito the entire time (in June, no less!). The upstairs deck with the private plunge pool was super peaceful—perfect for reading or just hanging out in the shade in the morning.||Next Stop: Master Suite (Beach Side)||This was also pricey like the Cenote master but it was so worth it. Even though it hit 92°F outside, the ocean breeze kept things incredibly comfortable, especially with the doors wide open. We actually moved the bed out onto the patio when it was shady and back in when the sun shifted, but kept the doors wide open to feel the ocean breeze. No TVs (as others have mentioned), but if you’re looking to unwind and stream a show or two like we did, the WiFi handled it just fine.||Pro tip: Bring a Bluetooth speaker! We used ours for white noise at night (in case of parties or loud neighbors), and to hear The White Lotus over the ocean breeze.||Breakfast + Food||The daily breakfast was incredible. Everything we ordered was amazing—I just wish we stayed longer to try more of the menu. We had breakfast in the room a couple times and also ate at the beachside restaurant. The service was always top notch.||FYI: breakfast doesn’t start until 8am (coffee at 7:30ish at the poolside bar), which might be a late start if you’re an early riser like me, but it wasn’t a big deal. We managed.||Beach Conditions||Yes, there’s seaweed in the summer, but the hotel keeps it managed. It didn’t smell at all, and the beach area up to the waterline was clean and peaceful. We mostly enjoyed the view from our room, but the beach itself looked beautiful and well-maintained.||Offsite Activities & Hidden Gems||The hotel offers plenty of tours and local recommendations—honestly, we were tempted to do more, but chose to keep things chill this trip. That said, two experiences really stood out:||•Mayan Clay Spa – About 40 minutes into the jungle, their other location separate from their one 2min walk up the road is a total hidden gem. We did the 4-hour couples experience, and it was unlike anything we’ve ever done. A clay bathhouse in the jungle with massages, sauna, and cenote pool—100% worth the trip. While La Valise has a lovely spa and great-looking options at reasonable prices, this was a once-in-a-lifetime type of thing.||•Palma Central (Tuesday Night) – In town, this food truck park comes alive with salsa lessons followed by live music and dancing. The vibe was awesome, the crowd was friendly, and there were great food and drink options. One of the unexpected highlights of our trip!||Sister Hotel Highlights||Take advantage of the nearby and sister hotels.|•Radhoo has a great taco bar by the pool on Tuesdays.|•Panamera does a beautiful Monday happy hour on the rooftop.|•Nest has a lovely Wednesday beachside happy hour with 2-for-1 drinks and tasty bites (guac, beet hummus, and fries were our favorites).||Getting Around||We used the hotel’s bikes to ride to the Tulum ruins (about 5.5 miles each way). It was hot but doable—bring a metal or glass bottle for water if you try it. We brought a plastic one and they made us throw it away at the entrance to the park. ||Airport transportation was via a Suburban through the hotel—not cheap, but worth it for peace of mind. ||Taxis into town were around $40–45 each way. The hotel handled all the arrangements and we just WhatsApp’d our driver when we were ready—super easy and felt safe.||Final Dinner at Nu|We wrapped our trip with dinner at Nu, and it was a perfect send-off. Amazing food, drinks, and service. Definitely recommend. ||Finally, I would 100% recommend La Valise to anyone looking to relax, unplug (or binge a show with ocean views), and experience both the jungle and beach sides of...

The most beautiful hotel with excellent service in the paradise. We went to totally relax after a busy year and we couldn’t have done a better choice of hotel and location. Even with some issues in the beginning of our stay the staff went over and beyond to find solutions and to make our stay a true dream. First of all thank you Clemente for making our holidays so special. Jesus in the pool bar, Anais in the breakfast, Carlos in the restaurant, Manuel our concierge, you are all service stars. Both me and my husband works in the hospitality industry and know what is good service and more than good service. This was truly the next level. All the employees know you by name and make you feel so special one of the best service we ever experience so genuin. The employees work with their heart. The resort is small and super exclusive. We also tried their michelen restaurant NU a most try! And service was great our waiter from Mexico City another service star. We also had lunch at the hotel beach twice. First we only planned to have one lunch at the hotel so we could discover other places. The food at the hotel was so good and the evironmemt so nice calm and the ocean view we end up repeating. I recommend to try the taco of shrimp yum. The chicken burger was also fantastic and the quinoa salad adding shrimps. All food was great. Also the breakfast was amazing you can choose to eat by the beach, the pool or the room. There are also beautiful and cozy sun beds both by the beach and the pool. The bed in the room is also very comfortable and the showergel and lotion smell so good. We loved the design and interor decoraction so Tulum style and so unique. I recommend to bring your own slippers as the hotel is everiomentfriendly there are no slippers in the room or the small amenties you normally find such as cutton buds. We also loved that the hotel made extra effort for the turn down service every night there was a different chocolate or cookie all made at the hotel. We celebrate the birthday of my husband and the hotel did not miss this. Its all the little extra touches from the staff that makes this hotel really stand out. Something we will always remember and when we come back to Tulum, Mexico city or San Miguel this will be the place to stay either at La valise, Xela or one of the other hotels of the namron hospitality group. A small tip book a room with the sea view you wont regret it.

I also want to highlight the location away from the crowds of Cancun and the other busy touristic areas of Mexico city. There are also many lovely restaurants nearby and you can borrow bikes from the hotel. Avoid taxi if you can its very expensive better you spend the money for something else tip the the employees they really deserve so hard workers and so kind. Can’t wait to come back La Valise and Xela...