Riad Nashira & Spa — Hotel in Marrakesh Prefecture

This does not feel like a five star hotel. I was woken up because of subpar service at 2AM two nights in a row. The first night, another guest was banging on the front door to be let in for what must have been five minutes, calling the front desk multiple times which I could hear from my room. I finally got dressed and went down to the lobby to let them in, both for their sake and mine, but by that time the attendant had returned to the front desk. I know that other Riyads nearby always have someone at the desk and security to ensure this never happens; why wouldn’t you at least take the phone with you if you are leaving the locked door unmanned you know that you have guests outside? The next morning, someone from the desk called me at 3 AM as a wake up call. When I initially booked, I was planning to leave very early so I can understand how this mistake would’ve been made. Except when I checked in, I explained to them that I was no longer leaving early like the rest of my party and in fact requested a late checkout for that same day so that I could book a spa service for that morning. They did book my spa appointments and insured I could have a late check out, but they did not cancel my wake up call. My spa service was running only a few minutes late, despite being the only guest using it, and the person behind the front desk invited me to sit in the lobby… No water, no tea; perfectly fine but not what you may expect from a five star hotel. Finally, a huge pet peeve is when I can’t use the mirror in a bathroom without bending down considerably. I’m tall but not ridiculously tall (6’3” / 191cm) and the mirror in the bathroom did not even reach my shoulders! For some bizarre reason it was just a strip of mirror above the sink and then wall above it. The staff was very friendly, and seemed genuinely kind, but often seemed rushed like they were trying to juggle too many things or...

We stayed here in January 2025 and absolutely loved our experience. This charming Riad is tucked away down a quiet side street — peaceful yet just a short walk to the market and main attractions. While taxis can’t reach the entrance, the location adds to the authentic charm.||Highlights:| • The staff were truly outstanding. Kamal, both Yassins, and the team couldn’t do enough for us. Kamal especially went above and beyond to make our stay memorable.| • Manager Mohamed was warm and welcoming, taking time to greet guests personally at breakfast.| • Our room was beautifully decorated with Moroccan touches and very comfortable.| • The on-site spa was spotless and relaxing — we loved the hammam and massage.| • The restaurant served a delicious tagine, and breakfast was fantastic with a wide variety of options from omelettes, pastries, salad, cheese, cold meats etc| • Service throughout our stay was impeccable.| • The local Italian restaurant recommended by the hotel was an unexpected treasure — don’t judge it by the exterior!||Things to note:| • The entrance can be hard to find; better signage would help.| • No Uber or direct taxi access, but the walk to nearby attractions (10–15 mins) was manageable.||We would absolutely stay here again and highly...

We stayed here in January 2025 and absolutely loved our experience. This charming Riad is tucked away down a quiet side street — peaceful yet just a short walk to the market and main attractions. While taxis can’t reach the entrance, the location adds to the authentic charm.||Highlights:| • The staff were truly outstanding. Kamal, both Yassins, and the team couldn’t do enough for us. Kamal especially went above and beyond to make our stay memorable.| • Manager Mohamed was warm and welcoming, taking time to greet guests personally at breakfast.| • Our room was beautifully decorated with Moroccan touches and very comfortable.| • The on-site spa was spotless and relaxing — we loved the hammam and massage.| • The restaurant served a delicious tagine, and breakfast was fantastic with a wide variety of options from omelettes, pastries, salad, cheese, cold meats etc| • Service throughout our stay was impeccable.| • The local Italian restaurant recommended by the hotel was an unexpected treasure — don’t judge it by the exterior!||Things to note:| • The entrance can be hard to find; better signage would help.| • No Uber or direct taxi access, but the walk to nearby attractions (10–15 mins) was manageable.||We would absolutely stay here again and highly...