Anden Inca — Hotel in Distrito de Cusco

1.The TV is not working. I had to call 2 times before someone came to fix it. They couldn’t. ||2. The room was not cleaned. Floor was dirty. ||3. The housekeepers start “cleaning” at 6:30am. They leave the doors open and there is a lot of noise. Plus, they scream to each other from one floor to another. There is an inside patio here, so the echo is horrible. With earplugs we couldn’t sleep. We just did the Inka trail 15 km and were very tired. Instead of charging our batteries for the remainder of this intense 32 day trip we are exhausted ||4. At 7:45 the construction workers started making a lot of noise and shouting at each other. 4 people ||5. Housekeeper didn’t throw away the trash||6. The curtains don’t cover the windows good so the sun is blasting early in the morning ||7. Breakfast area is in the basement and is very dark and depressing ||I told all of this to the guy at reception. I am afraid he didn’t understand me. His English...

The rooms were clean and comfortable with a storage heater and hot shower. About 10 minutes walk to the main square. However, when we arrived it was a little strange for us when the receptionist said that we didn't have a booking there even though we had and I had the confirmation receipt to show him. He wasn't responsive until I called Trip.com online service, and then he continued looking and said that he actually found it, so maybe be aware of this happening when you arrive. It was also a little strange that after they checked us in, we had a lot of luggage and staff showed us to the rooms that were quite a walk away and up one set of stairs and two sets of elevators, that they didn't help with anything of the bags. We only noticed this as we had much better service in other...

Great little hotel a few minutes walk to Plaza del Almas with good restaurants and shops and sites worth visiting, all in walking distance. The rooms I had were both light, facing a quiet courtyard away from the road, clean, simple but had everything you need with bathroom with shower and fresh towels. |The staff were very helpful, spoke good English at reception, which is manned 24/7, making it safe for sole women travellers. Breakfast is included downstairs and was a good selection of fresh fruit and cooked items, cereals, toast, cheese and meats and a variety of drinks. They held my luggage securely for 4 days while I travelled to Lake Titikaka. I loved their seating areas with good varieties of herbal teas available. Would definitely stay there again and...