Hotel Pupin — Hotel in City of Novi Sad

My wife and I stayed here for two nights in a superior double room. The room was very nice for the most part but had some serious flaws.||On the plus side, the room was spacious, had a huge walk-in closet that could be locked and had a nice bathroom. The room was very modern, which was more of a negative than a plus. E.g. there are several motion-sensor lights that got on our nerves. There’s a bight one under the bed that comes on if you get up at night. It was extremely annoying. They also have a night light in something that looks like a disco ball in the ceiling. We’re full-grown adults, we don’t need a night light.||The biggest problem is that the bathroom has a glass corner which allows you to see through the bathroom in to the shower and the toilet. See photo. It provides no privacy and we absolutely hated it. My wife was able jury-rig things by hanging up a coat and bathrobe to cover up the glass corner. (The hotel should give serious consideration to putting blinds in the bathroom to give people an option for privacy.)||TV was a disappointment as it had a lot of channels but no English speaking ones.||Breakfast buffet was not included in our room rate but was pretty good.||Absent the bathroom privacy issue, I would have given the place a 5. We wouldn’t return, however, based on the...

My wife and I stayed here for two nights in a superior double room. The room was very nice for the most part but had some serious flaws.||On the plus side, the room was spacious, had a huge walk-in closet that could be locked and had a nice bathroom. The room was very modern, which was more of a negative than a plus. E.g. there are several motion-sensor lights that got on our nerves. There’s a bight one under the bed that comes on if you get up at night. It was extremely annoying. They also have a night light in something that looks like a disco ball in the ceiling. We’re full-grown adults, we don’t need a night light.||The biggest problem is that the bathroom has a glass corner which allows you to see through the bathroom in to the shower and the toilet. See photo. It provides no privacy and we absolutely hated it. My wife was able jury-rig things by hanging up a coat and bathrobe to cover up the glass corner. (The hotel should give serious consideration to putting blinds in the bathroom to give people an option for privacy.)||TV was a disappointment as it had a lot of channels but no English speaking ones.||Breakfast buffet was not included in our room rate but was pretty good.||Absent the bathroom privacy issue, I would have given the place a 5. We wouldn’t return, however, based on the...

The hotel and rooms are beautifully designed, and the staff is exceptionally welcoming. The central location is ideal if you enjoy being in the heart of the city. However, the enormous downside is the unbearable noise from Kalem by Zak, a restaurant and bar on the ground floor of the hotel. The music and bass were so loud in my second-floor room that the floor and bed vibrated. Ear plugs were ineffective.

When I raised the issue with the receptionist, she was kind but helpless. She called the restaurant to ask when the noise would stop and showed me a room on the third floor, but the noise level was the same. The music finally ended at 1:15 am on Thursday, and more parties were planned for Friday and Saturday, lasting until 5 am. Exhausted from a 10-hour drive to Novi Sad, I endured the first night but checked out the next day to find another hotel.

This is supposed to be a five-star hotel, not a roadside party motel with vibrating room floors. Management needs to address this serious issue, as I wasn't the only guest who complained.

If you're in Novi Sad to party all night, this hotel might be for you. Otherwise, do yourself a favor and...