Hotel El Duque — Hotel in Adeje

The service was exceptional.  The staff really care about ensuring guests have an enjoyable and unforgettable trip and this hotel is SO CLEAN thanks to excellent cleaners and maintenance staff . Location: This is a great hotel for anyone who enjoys walking (beach is about 10 mins away) . There are many resturants, bars and shops within walking distance and a supermarket in the mall on the hotels doorstep (for anyone who wants a non-all inclusive board). There's also a lot of car rentals available and parking which we noticed on our daily walks. Location is 10/10 plus it's the much nicer side of tenerife (more civilised with golden sands at El Duque). A little tip...if you have an iPhone you can download the tenerife bus app which will give you all the information you need to travel via public transport. Its a completely safe area (as long as you are not oblivious to your surroundings). My mum and I did many evening walks until past midnight with no issue whatsoever. Everything is well lit and the area the hotel is in is very easy to navigate. All inclusive: my mum and I went all inclusive as this was a really last minute and short trip, but next time I will stick to bed and breakfast as there are so many options available for people who enjoy getting out and about. Having said that the food at the hotel was ok and differed every evening (personally all inclusive is just a bit too much food/drink for me). One of the evenings we did make a dinner reservation at Bombay Babu which is on the hotels door step, so you are defintely not confined to the hotel if you want something different. There's a market selling all sorts opposite the hotel on Saturdays (about 10-2pm) if you fancy a browse. There are designer shops around the hotel and down the very small hill on the way to the beach. Kids: The hotel caters incredibly well to small children. We didn't have any kids with us but we could see how well entertained they were and the animation team were fantastic. Main dining hall: Julian in the main dining hall was an excellent host who put a smile on our faces every morning (all the staff were so efficient, too many to name). The only recommendation I have is that the chairs located outside/patio have some sort of felt applied to the bottom of the chair legs. Reason being...when people move some of the chairs it makes a very unpleasant noise because of the metal.  But that's a minor adjustment. The bar tenders were amazing, Alberto was lovely & efficient and Pedro was always an absolute pleasure to talk to and very professional. These guys know how to run a busy bar with ease still making every guest feel special. Cocktail mixtures could be improved but everything else was fine. There's plenty to suit everyone's taste. Pools: There are two pools, one larger pool by the bar where you'll find most guests and a small one towards reception which had such lovely beds for free on a first come first served basis (on the beach beds are €55 for the day and sun loungers are between €6-9 each per day). The smaller pool is also ever so slightly warmer than the large pool if you're looking to visit during the winter months. You can hire towels for the week from reception by giving a deposit which is refunded on checkout. Room: our room was in block B , we had a view of the mountains from one patio and a view of the larger pool and coast in the distance from the other. I can imagine it gets noisy during peak times, however we visited 10th-14th Feb and it was just right, weather and people wise. Not too busy. Entertainment: changes every evening and is similar in all Spanish hotels catering to families. All in all, would I stay here again?.....Yes due to location and staff/service. I've been fortunate enough to travel most of the world, so my comments are genuine when i say the service in this hotel is something they should be proud of. Love to All,...

Just teleported back from a 10 night stay at Hotel El Duque.||||We came with a crew, 7 & half adults 3 kids and a baby.||||Food||Breakfast was the best meal of the day, IF HASHBROWNS was on offer! typically went downhill as the day went on - found evening meals to be quite poor! You won’t struggle to find something to eat, but you’ll struggle to find something to digest.. can still taste the fish stew||||Drinks||Drink choices was decent, staff very generous - yea right serving in 200ml plastic cups! Enjoyed my two swigs! Tip - put your straw in your wet pocket, it’ll fall out the cup when you walk ||||Staff||Staff were brilliant, couldn’t fault any of them. Apart from the bar staff, who refused to serve my 8yr old a double whisky & coke which was obviously for me! I was still in bed but it was 11am I was AI!! Big high five to the pool cleaners, always let us sneak in to reserve sunbeds while they mopped round us.||||Rooms||We had the superior apartments in fantastic location that was really convenient for our group (right by the pool, restaurant and reception.) The rooms were spacious, clean and simple. Even had mites running round the cupboards, was a nice touch! The kids gave them names! Bathroom was quite dated but it was fine.. once I worked out how to control the water temp in the shower! The double bed was too singles pushed together which wasn’t great, and the sofa bed was quite uncomfortable, so I spend 3 nights on the sunbeds.. two birds one stone 😜||||Entertainment||Ismael & Katrina work really hard and it can be a tough crowd! Darts is kiddie plastic darts and Board, very annoying but still got my winners certificate! Beat this 7yr old chubby Scottish boy in the final! My favourite entertainment was the balding guy with the dissolving shorts prank in the pool, poor guy had his mushroom on show for all to try see 🕵🏻‍♂️||||Location||Perfect, walk straight out into the shops, not too far away from the beach and popular bars/restaurants. Over the road from Costa Adeje markets and a bus stop, including the free transfers to and from Siam Park which I’m still waiting for it turn up.. ended up pushing to the front of the queue to get a taxi. ||||Cleanliness||Seen reviews saying this hotel was spotless.. a kid emptied his bowels in the pool and we had Spanish pigeon squirts on my balcony everyday! Rubbish was always left all over the place, Pool area mainly..guests should take responsibility but I only saw one tiny bin. I’d definitely have someone clearing this area out before the evening entertainment took place.||||People do freely smoke here, but no one ever has a lighter! I was fuming! There are no smoking signs around but staff don’t enforce it or carry a lighter! They also don’t police anyone being overly drunk, which I appreciated because the Yorkshire Tyson fury look alike and his scouse ginger sidekick gave us plenty laughs! ||||Sunbeds||What is the drama!!! No problem getting a bed, just put towels out before you go to bed and ignore Karen glaring, easy peasy! ignore whatever reviews you see about this. There are plenty! Just be a ninja! 🥷 ||||Overall we had a great time, would visit again for sure. We did know what we were in for so keep your expectations in check is all...

Absolutely loved this hotel, we are a family of 4, 2 adults and 2 children (12&15) and we loved every minute of our stay. ||Location- great location close|To the Beach, shops and restaurants in Costa Adeje. Beware if you have mobility issues getting down and back from the beach may be a challenge but can get a taxi for €4. We walked it most days and found it fine.||Cleanliness- beautifully clean hotel, apartment cleaned everyday and every morning staff can be seen cleaning the grounds and pool areas. Tables are cleared quickly and staff are very helpful.||Rooms- we stayed in a superior one tome apartment and it was lovely. It had a huge balcony area, with table and sun loungers and was well equipped. The kids had a sofa bed and another pull out bed and were more than comfortable all week! The main room had 2 large single beds pushed together which we found really comfortable, only observation I would make is that ot|Would be nice to have a mirror in this room , and also the water from the air con simply comes out of a small|Pipe direct onto the balcony which could be dangerous if you didn’t see it. But we didn’t think this a huge issue. Overall|Loved our room ! ||Entertainment- my kids are too old for the mini disco or kids club but what I saw|Or both looked great and they would have enjoyed it if they were younger. There was activities around the pool daily however would like to have seen more around the pool area and music all day would be nice. However this wasn’t a big deal for us. The evening entertainment was good and we really|Enjoyed it on the nights we stayed in the hotel for the evening the whole family found it good! |||Pools - there are 2 pools a smaller|One and a big one, both are lovely and clean with plenty of space we didn’t struggle at all to get loungers all week! No sunbed wars at all! ||Food- food was good is it Michelin star grade food? No ? But there was plants of choice each evening and pretty standard all Inclusive food, we|Found breakfast to be the best, lunch they did hot dogs and burgers and other things but could be a bit hit and miss. Evening meal was always loads|Of choice and mostly fresh. We really enjoyed it and have 2 very fussy eaters!! We tend to eat out a few times in the evenings on holiday wherever we go but did enjoy the food when we ate in the hotel. There is no snack bar which is a shame but lunch ran from|1-3 so you could grab something if you wanted to through out the day. I’ve cream is flavoured ice cream in tubs and they do have others you can pay for. Maybe more choice here would be good however we still enjoyed it.|||Drinks - plenty of selection, cocktails are pre made but we still really liked them and there is a good range so something for everyone including iced coffee!!||Overall I would highly recommend this hotel and would stay again, we found all staff really helpful and found the hotel to be well|Situated and clean. Will...