HOTEL BODEGA TÍO PEPE — Hotel in Jerez

Heritage stay in the historic heart

The biggest thing that attracted me to this place was their claim to be ‘The first Sherry hotel in the world”. While we didnt feel the vibe of staying in a Winery, we were totally mesmerized by teh feeling of staying in a very old heritage stone building that made us feel like we were the travelling guests of a rich nobleman during the medieval times! Every part of this building breathes history! And the rooftop terrace area with a lovely pool and chill out bar area is a killer asset of the property. Offers stunning views of the cathedral, Alcazar and the entire rooftop view of the town. I would stay again just for this experience!

LOCATION: Excellent location is what works the most for this hotel. Just 100 metres from Jerez Cathedral and 400 metres from Plaza del Mercado,

DINE + DRINK: Excellent restaurant that served a gourmet a la carte breakfast as complimentary which would excite anyone who is tired of all the boring buffet breakfasts.

ROOM: We stayed in Room #3, so this review is based on that; VIEW: Sweet view of the Cathedral and the street ; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Lovely spa quality cosmetics.

FACILITIES: No Gym, but the lovely rooftop pool is a must try!

SERVICE: Friendly staff that took care of all our needs with a smile and made us feel at home, and well taken care of. Special Shout out to VERONICA at the front desk, who made our stay more enhanced.

HOW WIRED YOU WILL BE: Free high-speed Wi-Fi that works well all over the property. Nice Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in very...

The front desk offered us repeatedly a visit to Bodegas Tio Pepe (winery) as part of our stay and dice they appear to be the same company. Yesterday they were closed and they said they could book it for today as it was included in our reservation and for all hotel guests. Upon arrival for the winery tour this afternoon at 16:00, they turned us down in a very impolite manner, saying they didn’t get an email from the hotel and that we had booked through a travel app (which the front desk must have known) and for that reason we could not get the complimentary tour. Nowhere during our stay we were told this but the complete opposite. Quite a deflating experience for us from a hotel that should be attracting more visitors and securing great recommendations to others. Upon returning to the hotel, I told the front desk staff and they assured us that the tour was as included and that they had sent an email. The director can contact me via email if they would like to know more about this experience as it can happen to other guests and will certainly hurt them more than help the hotel gain some attention. The front desk staff really did try to apologize and just gave us a souvenir to make up for the unpleasant situation. They were very polite and diligent to help us book the horse show and the hotel is gorgeous. We were going to return in two weeks but now will...

I was torn whether to give this hotel 3 or 4 stars. The loud guests who woke us at 11:30 pm last night, and too few tables at breakfast this morning made me opt for 3.

Not great, but some very good points. Location is excellent though rooms a bit pricey. Windows only let a sliver of sunlight in. The room itself was lovely and bed comfortable, but better amenities are needed. Shower and sink water temperatures were quirky. A hot buffet breakfast would have been preferred rather than the cold eggs I was served, and having to wait for service. Coffee would be better than the tea in the room. Most people seemed to be drinking that at breakfast.

We would have loved to have tried the restaurant but it is only open Thurs-Sat. We were here for 2 nights, Tuesday and Wednesday. Though there are some excellent restaurants very close by. The free sherry tasting and tour was a nice touch though we would have preferred to pay extra for the tapas pairing which requires 7 days notice even though we stayed here 2 nights.

The staff should have been more forthcoming about our private access to the winery or other seating areas of the hotel, which we only learned of the morning of our departure. Though the gentleman who worked evenings was very helpful with dinner...