Paradise Road Tintagel Colombo — Hotel in Colombo

Visited the restaurant at the Tintagel for lunch on a weekday. When we arrived there were 2 other tables that were occupied. We chose to sit outside in The Courtyard.

We ordered a bottle of wine however the cabernet Sauvignon we ordered wasn't available. We understood the circumstances given the financial situation in Sri Lanka and the importation restrictions. Hence we ordered a merlot, one of the 2 types of wines they had in stock. It was great to see that the wine was kept in a chiller to maintain the "room temperature".

We ordered starters, mains and desserts. It took a bit longer than anticipated for the starters to get to the table. We had to inquire what the delay was especially as they weren't busy. However, the rest of the food arrived at the table on time.

Every single dish we had was delicious. There wasn't anything negative to say about the quality and the taste of each and every dish. We were truly impressed. The only so-called negative remark on a dish was the fish (barramundi), we wish we knew the fish was farm raised. This is just for fyi purposes and nothing to do with the taste of the dish. I would say this was one of the best meals we have had in Sri Lanka. All the starters were fantastic. The tiramisu was our least favorite dessert as we felt there was a lack of coffee flavor and a bit on the dry side.

The service could be improved to where the servers paid a little more attention to pouring the wine when the glasses were becoming empty. Saying that, the servers were friendly and were willing to help out with the questions we had.

We would love to try out the brunch and the bar very soon. Highly recommend this place for anyone looking for a great overall dining experience as we had one of the best over experiences here while in Colombo. The Courtyard was beautiful and relaxing and the interior had a very romantic ambience. Will surely...

A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen.We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed.Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel. All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms...

My recent stay at The Tintagel Hotel was nothing short of disappointing. Once a promising establishment with a rich history, it now languishes in the shadows of its former glory. The decay and neglect are painfully evident throughout the property, signaling an urgent need for renovation.

Despite the obvious signs of deterioration, the management seems content to coast on past achievements, including hosting notable guests like Charles and Camilla. However, the current state of the hotel is far from regal. The once-grand building is now marred by damp stains, peeling paint, and outdated decor that reeks of neglect. Even the basic amenities, such as mosquito netting over the bed, appear unchanged since the royal visit, filthy and neglected.

As for the staff, their initial friendliness quickly gives way to a predatory approach during check-out. Like vultures, they hover around, subtly hinting at the expectation of tips for lackluster service. Their behavior is both nauseating and infuriating, leaving a bitter taste in the mouth long after departure.

In conclusion, The Tintagel Hotel falls short of expectations and fails to deliver a satisfactory experience. Save yourself the disappointment and explore other, more elegant...