Hotel Restaurant Weisshorn — Hotel in Zermatt

Great chalet in the northern part of zermatt. It's an easy walk 10 min from the station but they have taxis there if you have a lot of gear. $12 cab fee. The desk attendants are very nice and show you what you need to know. The breakfast is a hot and cold continental with made to order coffee and boiled eggs, variety of lunch meats, cereals, fruit, juice etc. Plenty of food to get you through an active day in the outdoors. I got a room on the 2nd floor with balcony over looking the main road and church square. Amazingly tranquil with the mountain water stream running. Shared bath wasn't a problem at all. Clean and spacious. Stairs are the only option getting up and down. They are narrow and steep so don't bring bulky luggage. They will allow you to keep luggage onsite after check out. There is a common room off of the lobby they store bags. It's not secure but they have not had any issues. It was just the right price and it was extremely comfortable for my travels. The cafe DuPont next door is a nice restaurant that is open late and looks like a good hangout spot for locals....

We attended the restaurant for dinner as a family group. The service we received was exceptionally rude. Regrettably our ability to speak German is non-existent but we always manage with a smile and some pointing at items on the menu (in the few restaurants where English or French are not spoken). The evening was punctuated by an unpleasant tone, lots of eye rolling and an aggressive reaction when one of meals was incorrect. And then the bill was incorrect, something that was difficult to challenge because the local practice seems simply to be to name the price and have customers assume it is correct. Frankly, it ruined a commerative meal even though the food was of a great standard. We visit Zermatt every year - Weisshorn won't be on...

Very good stay in the heart of small town.... its on the other end of the railway station with less luggage or a single 23kg luggage, I was able to drag it to the hotel with no trouble. All the main hotels and shopping area area / hotels are right outside the hotel and all within walking distance. It's on a no car or no public transport zone so its very peaceful. However getting access to public transport is not difficult or far. Service and courteous helpful staff - room was compact but clean and it was fine by me as I was a solo traveler and I spent very little time in the room. Very organized (tables marked by room number) breakfast in the restaurant, std small hotel spread.||Only challenge - No lift ... Movement of heavy luggage is...