I stayed at Midtown Hotel Taipei recently and was shocked by the condition of the hotel. I rarely write reviews, but this experience was so unacceptable that I feel it is necessary to warn other travelers.
From the moment I entered the room, I was hit by an overpowering musty and moldy smell a mix of dampness, old carpet, and poor ventilation. It was incredibly unpleasant and made it hard to breathe comfortably. The drainage in the bathroom was terrible; water collected on the floor and took ages to drain, adding to the stale, humid odor in the entire room.
The room itself was in very poor condition. The floor was visibly stained, and there was clear evidence of neglect in cleanliness and upkeep. Most disturbingly, the towels and bedsheets were stained and not just with random marks, but with what appeared to be bloodstains. This is completely unacceptable, unhygienic, and honestly disturbing. I was shocked that a hotel could allow this level of neglect in laundry and housekeeping standards.
The air conditioning unit was broken, producing only warm air despite being switched to the lowest setting. Combined with the smell and lack of airflow, the room became unbearably stuffy, especially at night. The television didn’t work at all, with no signal or proper controls which added to the overall sense of neglect in the room.
If that wasn’t enough, the soundproofing in the hotel was nonexistent. I could hear absolutely everything happening in the hallway people walking, talking, laughing, and even just opening or closing doors. Every door slam echoed through the room. It felt like the walls were paper thin, and it made sleeping through the night nearly impossible. There was no sense of peace or privacy whatsoever.
The breakfast provided was also a major disappointment. It was served cold, lacked variety, and was of poor quality. I tried it once and chose to skip it for the rest of my stay it simply wasn’t worth eating.
The only redeeming aspects of my stay were the convenient location of the hotel which is near public transportation and the housekeeping staff, especially one maid who was kind, polite, and seemed genuinely hardworking. It’s unfortunate that she has to work under such poor conditions, because she was clearly doing her best with what she had.
To be honest, the overall condition of this hotel suggests that management is not taking cleanliness, maintenance, or guest comfort seriously at all. This was far from what I expected when booking a hotel in such a central location in Taipei. I would strongly advise future guests to look elsewhere, unless major renovations and management changes are made.
This was my first and last time staying here. I left feeling disappointed, uncomfortable, and frustrated. Midtown Hotel Taipei seriously needs to reconsider its standards, because in its current state, it is far below acceptable...
Read moreMy recent stay at Midtown Hotel Taipei was beyond disappointing. It was a deeply unpleasant experience from the moment I stepped into the room. I rarely leave negative reviews, but the state of this hotel demands serious attention.
Let me start by saying the cleanliness was appalling. The moment I opened the door, I was hit with a strong damp, moldy smell that lingered throughout the stay. The carpet had large, dark water stains that looked disturbingly like dried vomit or even feces. I was absolutely disgusted — no guest should ever have to step into a room like that.
The bathroom drainage was terrible, causing water to pool and making the smell even worse. The whole space felt humid, unclean, and neglected.
Things only got worse. The air-conditioning unit was broken, blowing out warm air despite being on the coldest setting. The TV didn’t work at all, and when I reported it, the front desk staff did not care.
The Wi-Fi was terrible — slow, unstable, and kept disconnecting. It was nearly impossible to get anything done, which was frustrating since I needed to work remotely.
Then I noticed the towels and bedsheets were stained — with brown and red marks, one of which looked like blood. That’s a serious hygiene issue and completely unacceptable. The bed did not feel clean, and I had to use my own clothes as a barrier just to feel comfortable enough to lie down.
The noise level was another nightmare. The walls were so thin that I could hear every single sound from the hallway — conversations, footsteps, doors slamming, even people unlocking their rooms. It felt like there was zero soundproofing. I barely slept during my stay.
The breakfast was terrible — cold, tasteless, and looked like it was thrown together with no effort. I couldn’t even finish the food.
Worst of all, the staff were extremely unhelpful and rude. When I politely reported the issues with my room, the front desk acted indifferent and even slightly irritated, like I was bothering them. No apology, no solution offered — just a dismissive attitude. It was very clear they didn’t care about guest comfort at all.
The only positives were the location, which is quite convenient, and one maid, who was friendly and clearly trying her best despite working in such poor conditions.
That said, this hotel is in desperate need of renovation, proper cleaning, and new management. The experience was closer to staying in an abandoned hostel than a proper city hotel. I felt uncomfortable, unsafe, and unwelcome throughout my stay.
I will never return, and I strongly advise others to stay far away from Midtown Hotel Taipei until they address these serious issues. Save your time, money, and peace of mind — book...
Read moreThere are three 3-star hotels in the Ximending area that are in close proximity to each other, this one, the Westgate and the newish Sottetsu hotel. All within a minute's walk of each other and thus share all the proximity benefits I enumerate below. ||The difference is that the Richardson gave us an excellent rate. So much so that I told my son to give up on the AirBnB he was booking and just book a room there.||Pros - ||Best location. It is right across the entrance to the Ximending Night Market district. It is within 1 minute's walk to the 3 basics when travelling in Asia- the Metro, at least 1 convenience store and a foot massage parlor. ||Water is strong and hot. Airconditioning is cold and strong. Lobby is relatively large and comfortable but lacking in amenities. ||Hotel has a very affordable dinner/lunch buffet (good value if you like unlimited shrimp and mussels, if not then go out and eat). ||Cons - ||||Room cleaning is present but they did not get around to cleaning my room one day because they stop at 4pm and they had not reached me until half past 3 and I had already returned to my room. ||Furniture is basic and room lacks basic amenities such as toothbrushes, etc. 2 bottles of water are given for free at check-in but if you want more after that you can go to the water cooler at the end of the hall.||Finally, noise proofing is a little lacking. You will hear it when the TV in the neighboring room is played loud or kids are having a loud conversation in the corridor. ||Some added insight-||Check-in is a mixed experience. They are very strict with the 3pm checkin. It is self-service where you scan your own passport and configure your own room key. While impersonal, if you have no special requirements or requests, the bank of self-check in terminals handles the 3pm surge where you check in at the same time very efficiently. |The rooms with 2 single beds are cramped. The room with a double bed is much more spacious. ||There are dozens of TV channels but maybe 10 in English. HBO and Cinemax plus a couple of cable TV channels in English. Standard for Taipei. ||I was given a room with a wheelchair accessible bathroom, which was around the size of my bedroom. I don't know if this also made my bedroom a little larger than normal.||The lack of windows is not a CON as I chose this option to...
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