Roseate Hotel Chiangmai — Hotel in Chiang Mai Province

Awful awful awful manager, AVOID, and hotel had red bugs on wall and bed, when I got there I booked with agoda that was okay they sent me a message which I showed the worker saying booking went through and showed him the booking number, he gave the room key to me , I went to my room,| next morning 9 am the manager said booking hasn’t come through, I said no problem I’ll contact agoda if if doesn’t come through don’t worry I’ll pay in person at the hotel, | so she said okay, check out is 12,|11 am I came down asked if if it came through I couldn’t get through on the phone to agoda because I had no Thai sim, she started yelling saying she wanted to see booking which I showed her she started saying I stayed without paying which I told her I booked with agoda and her staff even saw booking too which I showed her again the number and he was gave me the key after seeing it the previous night, and no prob I’ll pay at hotel, she called 2 men in army suits who showed up as I was talking to her, she must have called them a few minutes before I went to reception at 11, they never spoke and turned up only mid conversation, they just sat in the lobby and listened to her on the phone to agoda on loudspeaker while they explained to her I did book there just was a problem with it going through on their behalf, and this is even though I explained before any of this I’d pay in the hotel if there was any issue at 9am I told her and again 11am, they walked out when they heard I did book and it’s agodas fault. This women is not a manager or profesional at all she was a nasty person, and one of the most horrible people id met across the whole of Thailand, would never set my foot near her bug hotel again, agoda was giving at a discount price which I paid online, and she said I had to pay her full rates of what it is usually price Every other hotel I stayed in throughout Chiangmai mai and Thailand was a better experience than This one, I don’t know who hired her as manager, but it set the tone for the trip I had...

Very good place for the price. I recommend it and would come back here again. Cashless payments are accepted and at the check-in they will brief you about everything you need to know about the hotel.

The only downside is the connection: it is a bit weak, but if you have some gb on your phone you'll be ok. Also you have a max of 3 devices to use the wifi more or less simultaneously.

Rooms in the part behind are really quiet and have a sofa and a very big desk, great if you need to work from laptop. Rooms in the front are a bit noisy because they face the main street but they have a balcony. Bed is on the soft side but still comfortable. Bathroom has walk in shower closed by a glass (not so obvious in South East Asia) with decent shampoo and soap. You get 3 cloth: small, medium and large. Really clean. With the cleaning you get EVERYTHING done/changed every time you ask the cleaning. Cleaning service starts from 13 to 16, really good if you need to work in the morning or just wake up late.

Nearby food: For a street-breakfast you can take something from the stalls near the schools (walk till the north gate, turn left and walk until you find some stalls). You can take a "coffee/tea in bag" from the lady there (very good and cheap) and some coconut pancakes from the other lady. Or waffles behind the corner. For the street-dine just cross the main street to the other side of the river, there is a night market next to 7/11. Recommended the pad thai of the lady next to the traffic light. You can also find a super kao soi just following the walls heading west, after 5mins walking you can find a place called "Khao Soi Khun Yai" (open just on lunch,...

Decided to try a cheaper hotel to see if the price difference was worth the value. This hotel had some issues providing basic amenities most Westerners are accustomed to such as a shower with stable water pressure and hot water. Our room's hot water electric heater in the shower (yes you read that right) clearly had trouble delivering any quantity of hot water and only worked part of the time. Air conditioners are split packs so their cooling capacity isn't as capable but eventually did cool down the room. The bed was so so. The gym was extremely small, stuffy, and limited. The stay included breakfast which was alright. The staff was friendly and responsive.

Location was mediocre. Located near several temples. The walk to the night market is doable but a bit longer than expected. It was right beside a 7-Eleven which was convenient for inexpensive water, snacks, and supplies.

The room's construction (such as tile and walls) were mediocre. It's similar to the concrete houses built in China or other developing southeast Asia countries where tile/marble was simply slapped on and walls sprayed with paint. Walls were a bit thin so we easily heard the nearby conversations, hall noise, and even Madarin speakers have a domestic dispute. We called the front desk about the domestic disturbance and they promptly took care of the situation.

Ultimately I would suggest spending a little more for a nicer...