Cedarwood Inn Hotel — Hotel in Ashland

This was my first stay here, the second for my traveling partner. The hotel is undergoing a pretty big transformation. The owners have been updating the property over the last year and it is looking very nice. I came to Ashland with my friend. My adult daughter and my friend’s adult daughter stayed together in my room and I stayed in my friend’s room with her.

The good: The location is spectacular. The pool was great, the indoor pool was therapeutic. The sauna and steam rooms were great as well, with a caveat. Breakfast was available every day and was homey. The purveyor and his family are running the hotel and they are all very nice, honorable, and hardworking people. The A/C works great, the parking is adequate.

The bizarre: Tried watching TV but I guess the TV remote signal was the same as someone else’s because my channels would just start changing, so I’d change it back, and that in itself was kind of entertaining – but when they turned their TV off, so did mine, so I turned mine back on. LOL. The TV is not hooked up to WiFi, so I couldn’t watch Netflix or stream to the TV. Not a big deal but worth pointing out.

More bizarre: The hotel is very gracious and has opened the rooms for those who are down on their luck or without a place to lay their heads. For the most part, these guests were super and no one would have known otherwise. But there are tweakers. Stay clear of the tweakers.

The weird: Like I said, some things are bandaids. For instance, in my friend’s room, there were two sinks in the bath area, but the faucets were different on each. Or in the shower, it’s a sink faucet instead of a shower faucet. The light in the kitchenette was not as expected, the fridge does not fit its space, is not level and was super dirty around the fridge. The balcony was recently re-carpeted but is leaning a bit off the building.

The yuck: New toilet in the room, but the toilet seat wasn’t. Brand new bathtub, but it already had scars on it from someone leaving something hot on the edge of the bathtub by someone sitting on the toilet (perhaps from paraphernalia). Floors seemed clean, but after wearing socks it showed they were not as clean as they appeared. The sauna and steam room should be cleaned more frequently. There was a dusty glaze in the steam room that turned into dirty drops of water. I wiped it down but made me wonder whether it is being sanitized daily. The room where our daughters stayed smelled smoky when we first checked in. I just assumed it was old smoke that had permeated the walls – I know how hard it is to get the stench out, so I just let it go. I did not realize what was happening until we went to retrieve the girls when we checked out – but there was active marijuana smoke filtering into their room from what I am assuming was either the room next to her or the room behind her. IT STUNK. I wrongly accused them of smoking marijuana in the room – they don’t even partake so they were really upset I would accuse them. I did not mention it to the purveyor since we were literally packed up and driving away. They need to better enforce the no smoking policy.

Overall, it served its purpose. Would I stay there again? Not likely but...

This hotel isn’t a friendly nor welcoming hotel. When we arrived on Wednesday, we arrived after hours, and the staff was scared to speak to us at the door. I was booked here by my casting company for a 3 day stay for a recording session. Tonight, day before check out, my band director went to the office to get late check out and he gained an ear full of complaints on me. For one, this is a predominantly white area, and I’m a black woman, who hasn’t seen any other black people in sight. The complaints were I’m singing in my room, and smoking marijuana in my room. LOL. Haven’t smoked any marijuana in my room, but there’s plenty of people who are around the whole place, and I’m a singer, so I rehearse. I’ve attended several hotels and rehearsed in them, under my casting company and never had such complaints until Ashland Oregon. First time here. The rooms are extremely old, and there’s a door divider from the other room next to you, and I can hear everything in the other room. Dogs barking non stop, loud arguing, kids yelling, loud TVs, and more. I wear ear phones so I can’t hear those things. The walls are extremely thin. This is a racially bias location. Also a unhoused homeless apartment complex to be 💯 with you. I’d never stay here again, and wouldn’t recommend this place to anyone. I haven’t even been here often through out my stay, and these humans found something to complain about. Myself and Staff were caught off guard. Racism thrives. Patio door never has been able to open, and the TV channels change on their own without you doing anything. Glad I’ll be...

In many, many years of visiting hotels and restaurants, I have never seen staff that was so rude and unprofessional in all my life. It was shocking and aggressively (nearly) dangerous. Here is the story: We made a reservation through Expedia and checked both Trip Adviser and Expedia that their pet policy allowed for dogs under 25 pounds. We inquired about this policy when we arrived and he said that they have no such policy. I showed him on his website where it says it and he proclaimed that "you can't trust anything on the internet." He told me then that there was a $250 fee if he sees a pet. I pointed out that the sheet he handed me when I arrived said that the fee is $50. He asked to see the sheet, which he crumpled up in front of me. I grabbed another sheet there on his counter and he ripped it up and threw it on the floor, proclaiming that it is no longer right. I pointed out a sign on his own counter that said pets are allowed on the second floor; which he said was wrong. I asked him what we should do as it was late and we already paid for our room? He said, "Deal with Expedia, not with me. You should have made a reservation directly with me not with some crap online service." I was stunned and replied, "Don't you care about your reputation or caring for guests." He said, "Get out of here! I don't need to care about customers: I have eight hotels and don't need to care." It was truly unbelievable. He began to be aggressive and we were worried. I couldn't imagine worse...