The Aspen Mountain Residences — Hotel in Aspen

Formally, the Hyatt has been rebranded. The lobby is newly designed modern mountain chic. Breakfast is until 9:30 am and has an excellent selection of bagels, pastries, pancakes, fruit, hard-boiled eggs, cereal, yogurt, coffee, juices, and tea. SkiLab is a friendly and helpful service to store and put on your boots. The pool, business center, jacuzzi, and fitness center are clean and nicely appointed. Stayed in 22abc 3/3. The rooms are typical mountain traditional decor with dim lighting, dark and warm could use a little update more like the newer lobby decor but the rooms are have nice clean white sheets for bedding, comfortable bedding and pillows, and white towels. The rooms have oversized tubs and separate showers with plenty of vanity space and L’occitane amenities. Smaller closets, but there is room for unpacking for a month's stay or longer. The kitchen is nicely appointed with modern stainless appliances. You should order Instacart or have the concierge deliver items for cooking or eating in. There is a coffee machine in the units, but we didn't use it and instead went to the first floor, where there is a sophisticated coffee machine with all types complimentary. The front desk is excellent, and the concierge is personal. Everyone was helpful. If you are skiing on another mountain, please check the desk for shuttle times. Otherwise, you can pay to be driven separately. Thank you to Alan, who picked us up from the airport and put our bags in the room. We also had Patrick and David drive us when we missed the shuttle time. All were very helpful. I left a ski glove in the house SUV, and upon my return, the driver said he had seen it and delivered it to our room. There are about two house cars and two shuttles to drive you. So thank you for finding my glove. Everything is walkable and is situated in the heart of Aspen core. Check-in was seamless, and check-out time was 10 am. They will ring your phone a few times to check if you are ready to check out and need bag assistance. My niece left a two-piece purple bathing suit in the room and must have gotten wrapped up in the towels or robes, hoping they recover it. Other than that, everything went smoothly. It's an excellent property and will...

The General Manager and entire staff around the property were absolutely exceptional. Every interaction we had was warm, positive, and hospitable. We felt every little detail was taken care of from airport pick-up to drop-off. Our room was luxurious with gorgeous mountain views and superior amenities (Viking appliances, L'Occitane products, fireplace, steam shower, full jet tub, et al). Quieter than other luxury hotels, which we appreciated. Furthermore, location, location, location. Steps away from the Silver Queen Gondola with plenty of great dining and shopping in every direction, plus complimentary car service to get you anywhere else you need. As we explored the town, we stopped by the Little Nell and St. Regis - the two other hotels we considered booking - and were disappointed at their properties compared to the Hyatt Grand Aspen. In fact, we couldn't believe that our favorite part of the trip was simply coming home to relax! We are avid travelers for business and pleasure, and have tried everything from cheeky Airbnbs to Forbes 5-Star Rated hotels. This is by far our favorite property we've ever had the pleasure to visit; a very special trip to us thanks to Vic and his lovely team. We cannot tell you how much we adored our week with you. You are the epitome of hospitality. We have found our new home in Aspen and will be back for many years to come. Prospective travelers: if you're on the fence about where to stay, don't look anywhere else. Book the Hyatt...

We had a wonderful stay at the Hyatt Grand Aspen! We used the shuttle service to pick us up at the airport upon arrival. Our accommodations were very comfortable and our room opened up to a large fire pit, which was a beautiful welcome on check -in. The kitchen area and table was spacious for up to 8 people; and included amenities such as a nice large built in refrigerator, Viking microwave, gas cooktop, oven, and dishwasher. The sofa in the living room pulled out into a full-size bed, if needed. There’s also a washer/dryer in the room. Perhaps the most exciting feature of the room is the shower/jets/steam/jacuzzi in the bathroom! The private steam room was absolutely a delight and was a great way to be pampered at the start of the day!

Whenever we needed any supplies, they were immediately delivered to our room. The valet staff/service was always available, friendly and helpful. We also used the concierge desk to ask for suggestions on what to do, and were given very useful suggestions.

The location is walking distance to the city center and Ajax Mountain. We did not even need to rent a car, since the shuttle service was always available. Overall, we had a very relaxing and comfortable stay at the Hyatt...