Aqua Hotel — Hotel in Fort Lauderdale

I'm not sure how this place has such great reviews. Its location is close to the beach and the room was spacious (family suite). Other than that, it's nothing special and they just seem disorganized.

We were told our room would be ready at 3:00. We brought down all our bags only to be told it wasn't ready yet. They kept saying 10 more minutes while they cleaned, and after all that the floors were still dirty.

We were finally ready to go to the beach when we realized the door was not locking properly so anyone would be able to get in without the key card. We waited for the engineer who told us they had been having issues with the key card mechanism on the doors not working properly, so it had to be replaced. All of this was just a huge waste of our time.

Later when we returned that evening we realized there were only 2 bath towels, even though we were in a family suite for 6 people. And even though it was only 7:00pm, we were not able to find anyone to get towels for us. No one was at the front desk, and when we called they told us no one was available to deliver towels to our room. The next morning I told the front desk and asked if we could please have 6 bath towels put in our room, and he assured me they would. When we returned to our room, they had left us a bunch of random towels in different smaller sizes, but none of the actual large bath towels. I feel like this is a basic need and it makes no sense that they could not get this right.

The water pressure in the shower was non-existent, and the bathroom was constantly humid because there is no dehumidifier built into the bathroom. They also did not clean our room at all throughout the stay.

The TV kept turning on and off by itself, so it is impossible to watch anything.

I also wanted to mention that there is a huge four seasons being built across the street so I suggest not staying at Aqua until the construction is done.

It's just not worth it. We've stayed at other hotels with a similar price that are much better, such as...

I must first say thank you to Levingston, he made the stay a four star. Reason being, The lady who made our reservation she went above and beyond trying to find us a suit with a pull out sofa, I cant remember her name but she had an accent from the Caribbean. she found us one as it was a real busy weekend and they were booked, she held it for me until the next day and I must say I appreciated that. The problem started when we got into Florida it was after 12am we got to the hotel and there was a bit of mix up as to where to check in and so forth, we were originally booked for La Casa, anyways Levingston finally came checked us in, he was friendly and real nice. the room looked nice clean and every thing had a little kitchenette, real cute. Its late so open up the sofa bed for my kids to sleep, oh my goodness, a host of dead bugs, then it got worst the sheets were filthy with a big stain in the middle that went right to the mattress, just nasty. we were gonna all bundle up in main bed then find some where else in the morning but Levingston came to the rescue, told him about all the issues, he told us hold on he went and search found us a different room loaded us in his car and took us to the other property, told us he will try and find a suit in the morning. and that he did we weren't even up as yet when a staffer cant remember his name he was a real nice young man, called and ask if we were ready to move or wanted to wait, he came took our stuff and move us down stairs to much larger suit. much cleaner the kids each has a full size bed. Thanks to Levingston our mini vacation was saved and we were able to enjoy our...

The North Village is a hidden gem Ive been going to for 5 years and never disappointed! While they are all great I prefer the Aqua Hotel run by Maggie who makes you feel like family. Her warmth and attention to detail will have you going back. |She is frequently seen in her golf cart giving potential clients a tour first. |If you want to experience the real Florida at incredible rates this is the hotel. All the room are IKEA style furnishings are so refreshing and most importantly 100% clean. The hotel staff upon leaving the magnet for room to be made up are there immediately. |Each hotel has a salt water and chlorine pool. If you stay at one of the properties you have use of all the properties. With fairy lights and chandeliers hanging between buildings in beautiful gardens and hidden pathways. Theres so much to love. |Theres a charming local bakery, juice bar & restaurant if your vegan, outdoor wine cellar with fire pits for smores, boutiques, a stationary food truck , several cafes and restaurants. The spa. |As a full time Florida resident this is my personal go to for stay vacations to decompress. |Fort Lauderdale offers free curb to curb transportation. Water taxi’s offer up and down the inter costal waterways for one time charge. And more water taxi’s that are free. |I always go off season .. there may be dime reduced hours and it’s hot.., but its not crowded at all. |Theres plenty to do in AC like art museum, Bonnet House tour, Candle Making class (fun!) , Fish Market - feed the Tarpon monster fish! , Christmas Palace displays, Tufting, Pottery lessons, live bands, and so much...