Hotel review of room 412, 4th floor ocean view:|I stayed from 5/18 until 5/23. I booked through Expedia a while ago; I reserved an ocean view room. I love that it was a one stop shop. I rented a car because I booked a few excursions and was going to see friends. My overall experience was a good one and I would stay here again. I loved that there was a Dunkin Donut’s within walking distance, as a local Walgreens, etc.||What you NEED to know, things I found out as I went: |• Valet parking only. $18/day as a guest of the hotel. $6/day if you are just coming for the beach, a day pass, you can’t use the pool if you are not a guest at the hotel|• This is not an all-inclusive resort, you are charged for basically everything except a beach/pool towel. You get a card at the front desk, hand it in at the rental booth by the beach, and you get it back when you return the towel. I always bring one beach towel from home because they are REAL beach towels. The towels that are supplied by the hotel are more of a shower towel to me.|• Beach chair fee $14.95/day, card only (you can buy a cheap one at Target or whatever and leave it there when you leave, you will save money that way)|• Umbrella fee $14.95/day, card only (same idea as above)|• Small table is available for rent, I do not know how much as I did not rent one, card only. I have a foldable one that will fit in my luggage, so there’s that idea|• Tip they take cash, don’t remember if you can put that on the card|• No room service|• No microwaves in the room, so if you’re taking food bad to your room in the minifridge be prepared to eat it cold|• No coffee makers in the room|• The temperature of the pool water was warm, like a luke warm bath||Pros:|• Gorgeous view from balcony of the ocean |• Housekeeping comes quickly when you call the front desk|• Great water pressure in the shower, perfect temperature|• Cute gift shop|• Perfect for a beach vacay|• Friendly staff|• The food at restaurant on the beach Tiki, was awesome (despite being disorganized.) The food was delicious, and the servers came to the beach and served you there|• You are right next to the elevators, convenient for me with my service dog|• Truly a dog friendly hotel||Cons:|• Valet only, $18/day, in and out all day|• Valet disorganized, when I called in the day I landed on my way over to ask questions about parking and I was told that it was either $18 for the week or the day, “either way” is what I was told, and they were unsure if it means that I can go in or out all day.|• One day I went to get my car out of valet and I told him that I was going to take my dog for a quick walk before getting in the car and the guy said “your car is right there if you want to walk and get it.” Right there was not 10 feet away, it was down an entire row of vehicles and it was hot out, thinking my dog’s paws on the black top.|• The restaurant on the beach was disorganized, I stood at the table, and no one asked if I was being helped (despite 3 of them standing right there and walking back and forth) until a man pointed out what I was looking for|• When you order from the beach, regardless of what you order, your tip is automatically added to your bill, pray that the service is worthy of that automatically added tip|• WiFi is unstable |• You are right next to the elevators; you hear the elevators all day and the traffic in and out|• Cabinets in bathroom were off track, maybe broken. I didn’t use them, so it didn’t bother me|• Cracked floor tiles in a few places|• Lamp shades were dirty, one looked like it had dry blood on it||Communication is not that great at all. I emailed a few times before I got there and received two responses of “beautiful.” |Also, I asked about a late checkout because I’d be there with my service dog. I was told that late checkout is $120/hour. On the day of my checkout, I asked a very nice lady at the front desk who said that they do not offer late checkout on Fridays and that it is NOT $120/hour, that it is about $50-$200 for a late check out. Good luck on getting the straight answer the first time you ask, even if you...
Read moreHotel review of room 412, 4th floor ocean view:|I stayed from 5/18 until 5/23. I booked through Expedia a while ago; I reserved an ocean view room. I love that it was a one stop shop. I rented a car because I booked a few excursions and was going to see friends. My overall experience was a good one and I would stay here again. I loved that there was a Dunkin Donut’s within walking distance, as a local Walgreens, etc.||What you NEED to know, things I found out as I went: |• Valet parking only. $18/day as a guest of the hotel. $6/day if you are just coming for the beach, a day pass, you can’t use the pool if you are not a guest at the hotel|• This is not an all-inclusive resort, you are charged for basically everything except a beach/pool towel. You get a card at the front desk, hand it in at the rental booth by the beach, and you get it back when you return the towel. I always bring one beach towel from home because they are REAL beach towels. The towels that are supplied by the hotel are more of a shower towel to me.|• Beach chair fee $14.95/day, card only (you can buy a cheap one at Target or whatever and leave it there when you leave, you will save money that way)|• Umbrella fee $14.95/day, card only (same idea as above)|• Small table is available for rent, I do not know how much as I did not rent one, card only. I have a foldable one that will fit in my luggage, so there’s that idea|• Tip they take cash, don’t remember if you can put that on the card|• No room service|• No microwaves in the room, so if you’re taking food bad to your room in the minifridge be prepared to eat it cold|• No coffee makers in the room|• The temperature of the pool water was warm, like a luke warm bath||Pros:|• Gorgeous view from balcony of the ocean |• Housekeeping comes quickly when you call the front desk|• Great water pressure in the shower, perfect temperature|• Cute gift shop|• Perfect for a beach vacay|• Friendly staff|• The food at restaurant on the beach Tiki, was awesome (despite being disorganized.) The food was delicious, and the servers came to the beach and served you there|• You are right next to the elevators, convenient for me with my service dog|• Truly a dog friendly hotel||Cons:|• Valet only, $18/day, in and out all day|• Valet disorganized, when I called in the day I landed on my way over to ask questions about parking and I was told that it was either $18 for the week or the day, “either way” is what I was told, and they were unsure if it means that I can go in or out all day.|• One day I went to get my car out of valet and I told him that I was going to take my dog for a quick walk before getting in the car and the guy said “your car is right there if you want to walk and get it.” Right there was not 10 feet away, it was down an entire row of vehicles and it was hot out, thinking my dog’s paws on the black top.|• The restaurant on the beach was disorganized, I stood at the table, and no one asked if I was being helped (despite 3 of them standing right there and walking back and forth) until a man pointed out what I was looking for|• When you order from the beach, regardless of what you order, your tip is automatically added to your bill, pray that the service is worthy of that automatically added tip|• WiFi is unstable |• You are right next to the elevators; you hear the elevators all day and the traffic in and out|• Cabinets in bathroom were off track, maybe broken. I didn’t use them, so it didn’t bother me|• Cracked floor tiles in a few places|• Lamp shades were dirty, one looked like it had dry blood on it||Communication is not that great at all. I emailed a few times before I got there and received two responses of “beautiful.” |Also, I asked about a late checkout because I’d be there with my service dog. I was told that late checkout is $120/hour. On the day of my checkout, I asked a very nice lady at the front desk who said that they do not offer late checkout on Fridays and that it is NOT $120/hour, that it is about $50-$200 for a late check out. Good luck on getting the straight answer the first time you ask, even if you...
Read moreHotel review of room 412, 4th floor ocean view: I stayed from 5/18 until 5/23. I booked through Expedia a while ago; I reserved an ocean view room. I love that it was a one stop shop. I rented a car because I booked a few excursions and was going to see friends. My overall experience was a good one and I would stay here again. I loved that there was a Dunkin Donut’s within walking distance, as a local Walgreens, etc.
What you NEED to know, things I found out as I went: • Valet parking only. $18/day as a guest of the hotel. $6/day if you are just coming for the beach, a day pass, you can’t use the pool if you are not a guest at the hotel • This is not an all-inclusive resort, you are charged for basically everything except a beach/pool towel. You get a card at the front desk, hand it in at the rental booth by the beach, and you get it back when you return the towel. I always bring one beach towel from home because they are REAL beach towels. The towels that are supplied by the hotel are more of a shower towel to me. • Beach chair fee $14.95/day, card only (you can buy a cheap one at Target or whatever and leave it there when you leave, you will save money that way) • Umbrella fee $14.95/day, card only (same idea as above) • Small table is available for rent, I do not know how much as I did not rent one, card only. I have a foldable one that will fit in my luggage, so there’s that idea • No room service • No microwaves in the room, so if you’re taking food bad to your room in the minifridge be prepared to eat it cold • No coffee makers in the room • The temperature of the pool water was warm, like a luke warm bath
Pros: • Gorgeous view from balcony of the ocean • Housekeeping comes quickly when you call the front desk • Great water pressure in the shower, perfect temperature • Cute gift shop • Perfect for a beach vacay • Friendly staff • The food at restaurant on the beach Tiki, was awesome (despite being disorganized.) The food was delicious, and the servers came to the beach and served you there • You are right next to the elevators, convenient for me with my service dog • Truly a dog friendly hotel
Cons: • Valet only, $18/day, in and out all day • Valet disorganized, when I called in the day I landed on my way over to ask questions about parking and I was told that it was either $18 for the week or the day, “either way” is what I was told, and they were unsure if it means that I can go in or out all day. • One day I went to get my car out of valet and I told him that I was going to take my dog for a quick walk before getting in the car and the guy said “your car is right there if you want to walk and get it.” Right there was not 10 feet away, it was down an entire row of vehicles and it was hot out, thinking my dog’s paws on the black top. • The restaurant on the beach was disorganized, I stood at the table, and no one asked if I was being helped (despite 3 of them standing right there and walking back and forth) until a man pointed out what I was looking for • When you order from the beach, regardless of what you order, your tip is automatically added to your bill, pray that the service is worthy of that automatically added tip • WiFi is unstable • You are right next to the elevators; you hear the elevators all day and the traffic in and out • Cabinets in bathroom were off track, maybe broken. I didn’t use them, so it didn’t bother me • Cracked floor tiles in a few places • Lamp shades were dirty, one looked like it had dry blood on it
Communication is not that great at all. I emailed a few times before I got there and received two responses of “beautiful.” Also, I asked about a late checkout because I’d be there with my service dog. I was told that late checkout is $120/hour. On the day of my checkout, I asked a very nice lady at the front desk who said that they do not offer late checkout on Fridays and that it is NOT $120/hour, that it is about $50-$200 for a late check out. Good luck on getting the straight answer the first time you ask, even if you...
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