Hampton Inn & Suites Greeley — Hotel in Greeley

My family stay was ok. Upon arrival staff is very friendly, due to covid there is no full complimentary breakfast. You get a sack breakfast with a muffin, fruit, and oatmeal. My room was reserved for a party of 6 yet we were only able to receive 4 complimentary breakfast bags. If we wanted additional bags it would cost us $5 extra dollars. I was already upset with that but didn’t fight it because after hearing there was no breakfast I already planned to get breakfast outside of the hotel. We get to our rooms and we have half a roll of toilet paper for 6 people. Our card keys were having issues too. Either mine worked and my husbands didn’t and vice versa. It was an issue. Finally, we were able to get all the keys to work. Our rooms were also never cleaned unless I made a point to ask for our rooms to be cleaned. We would leave our room about 11:30 to 12 with our children and they would not clean. When I asked for our room to be cleaned we came back to our rugs no thoroughly vacuumed and they left comet powder for cleaning the tub all over our personal shampoo and conditioner bottles. The hallways are also gross with food crumbs and other little things on the rug. Overall, the rooms were pretty clean but I do not recommend this place and I will not be staying here at this location again. Stayed at other Hampton Inns and have not encountered...

Pros: Booked a whirlpool room for good price with no issues online. Small, but very clean and odor free. Very much enjoyed the whirlpool tub in the room - can swivel the tv to watch while soaking. Internet access was fast and without issues - both ethernet and WIFI options in room, which is free access if you sign up for the rewards program, otherwise $4.95 a day. Good assortment of channels to watch, including HBO. Room was quiet and convenient location near lobby. Microwave, fridge, coffeemaker and hairdryer available, clean and working. Temp easy to control and keep room comfortable and the healing/cooling unit is fairly quiet compared to many I've experienced.

Cons: Big ugly unfixed damaged spot in carpet (room 107). Breakfast is prepacked, old, stale, wet and lacking options. VERY disappointed in the huge lack of breakfast options. No hotel amenities map, no local food/services guide, no channel/how to use tv guide, no welcome or survey cards found in room.

All that being said, I would recommend this hotel to friends and would be happy to stay again, especially when they start up the full breakfast...

The esthetics of this hotel are okay lobby wise. But as we were traveling 9 hours away from home with children and staying for a couple days we didn't know that the pool was being renovated and there was no wifi. When we asked about these things, we were told they had people working on it that day. My husband said at 8pm? No...they certainly did not. The room we stayed in was a 2 queen bed suite. The ceiling looked like it might have had some water damage and the bathroom is outdated...lots of water damage. Beds were comfortable in this room though. Breakfast is not anything exceptional. Not sure what the sausage is made of. If you do go for food, stick with the yogurts and cereal and maybe a waffle. We did call accommodation and there was no answer back to receiving a refund for the next night so we could find another hotel for our kids to enjoy a pool and also wifi. These days a lot of devices require an internet connection and there was none here. Consider another hotel if a business trip for sure. All in all what we thought would be a great...