Sonesta Simply Suites Huntsville Research Park — Hotel in Huntsville

If you’re traveling by yourself or one other person, this is a nice budget option for sure. The staff was very friendly, the room was good, the bed was comfy. No breakfast, no problem.||Here’s the problem I had: I booked a suite with a bedroom and a foldout couch and living area. They swapped my room for a WAY smaller one at the very last minute, after I confirmed my reservation by phone a day prior.||My friend and I had to sleep in the same bed together. We laughed it off, and that was not a big deal. Nor did I make a stink at the front desk, that wouldn’t have helped. I had a friendly and professional chat with the woman at the desk, and she said that’s basically all they had. So I got stuck with it, then brushed it off and lived with it, as anyone probably should. Another whole room would’ve been excessive, we didn’t really need that, but we were way less comfortable.||They shouldn’t have switched our room on us like that. The room we got was cheaper than what we reserved, and they gave us zero recourse, but we’re nice guys. We’re low-budget guys, but that’s a low-level scam. So we’re just not going to stay at Sonesta Suites hotels anymore after this. We’re experienced travelers for our jobs, and we only go back to places that don’t pull this kind of stuff.||In all fairness, they told me that the place was under construction, and that was the reason why we got a small room. That’s not the point. They had my phone number and email address, and could’ve given me advance warning. Just 30 seconds, a voicemail or quick email. That’s shady man. We stayed there for just one night, but what if you the reader are planning on staying a week? That could easily amount to a bigger problem, for more than one person.||There’s a pretty decent-looking Drury Inn & Suites closer to downtown, just far enough from the highway to be quiet. I’ll check that place out next time I’m in Huntsville.||For all you budget travelers out there, Sonesta Suites - Exchange Park is very safe, but not quiet due to the ongoing construction on the hotel. We had guys banging on the outside window with hammers at 9AM. Mornin’ y’all, we didn’t object, we just got up and ate our food.||If you book a room with more than a bed and a chair, be warned, that’s what we thought we were getting. I have the pictures that Sonesta Suites posted of our room from when we booked the trip. You might not get the same room, but it’s a solid room. The kitchenette was useful, full fridge and freezer, but we could do without a cold-shoulder from the Sonesta...

My GF and I visited Huntsville to see a show and intended on getting here before the show, changing, and heading out. We arrived about an hour before the show started to have plenty of time to change and head out, but when we arrived there was no one at the front counter. There is a phone there that says 'Pickup for service' and it rings a phone inside the front office. We waited 10 minutes with the phone ringing, looking up and down the hallway and on the security cameras in the office to see if anyone was coming. We saw two people moving a mattress inside somewhere but couldn't find where it was. I then called Sonesta corporate number who tried contacting the hotel by calling the same front office for another 5-10 minutes. They then called another number, which must have been a cell phone, and said that "the associate is helping a guest with a problem and will come down when they are done.' The corporate representative stayed on the phone for another 5 minutes and said that the front desk person was coming down and hung up without ensure they arrived. We waited another 10 minutes without seeing anyone and had to leave to get changed and arrive on time.||Besides the horrible and stressful non-check-in, the hotel was not to the standards expressed by other reviews here. It is clearly just apartments by another name and fill up extra rooms for extra money. In the office, there was a room list that showed about 8 rooms that are listed as "ONE NIGHT STAYS ONLY" that I assume we would have been placed in. The grounds and lobby were not clean. There were a group of about 5 men hanging out in the laundry room, which was discomforting. Any regular hotel you drop your laundry and head back to your room until it is done.||||TLDR; Never saw a worker for 35 minutes, dirty, recent good reviews are unreliable, DO NOT ATTEMPT...

I traveled solo to have a few nights away. This was a Christmas gift from my husband. I’m a Mom and he so kindly wanted to give me a couple peaceful nights to myself, but it was anything but peaceful.||Checkin was fine and the front desk staff were pleasant but this is a pet friendly hotel and nearly every door I passed on the first floor had a magnet on it that said pets were in the room. As soon as I opened my door the one directly across the hall started barking. I wore earplugs most of my stay because of all the dogs barking, and I’m also allergic to dogs so I wouldn’t have booked this hotel myself (that’s on us), so I couldn’t sleep well between the dogs barking and my allergies.||My last day hotel called and housekeeping banged on the door to tell me checkout is 11 even though both the closet and main door of the room say checkout is 12. Housekeeping manager was rude and said “they tell you checkout is at 11 when you check-in (they actually did not tell me that) but since you noticed the sign we will let you get by with a 12 checkout” as if I am dying to stay in this pet dander infested hotel, I’m just sleep deprived.||Needless to say, I will never return. I will do my homework and never book a pet friendly hotel again.||Positives are the front desk staff were very courteous even when I told her this happened she apologized several times. We have stayed here before and not had any problems so it’s truly whomever you get placed next to. The room was clean and I had everything I needed as long as I wore earplugs and took...