The Fold Hotels Indian Shores — Hotel in Indian Shores

We stayed at the Legacy Vacation Resort in Indian Shores FL in February 2022. I can't say enough nice things about this business. First of all it's a “B Corporation” which I had not heard of before. It means that the company takes social and environmental concerns into account instead of just pure profit. So that was an unexpected plus. It was across the street from the beach, backed up onto the inter-coastal and had spacious rooms. The staff was excellent and answered any questions and even made phone calls for me regarding special requests that I had for restaurants. There are grills that you can use to cook your own food if you would like. You have to reserve them to make sure they're available but this was no problem. Someone will come down to uncover the grill and preheat it. Utensils are available to use and when you're done they clean the grill! The rooms are not cleaned daily unless requested for an extra fee, but linens and towels are exchanged daily if you want. Dishes and utensils are included. A dishwasher is provided and they give you dish washing detergent. A small sponge and dish soap is also provided. The only negative about the whole stay was there was no scouring pad for the dishes. My grandson decided he would cook one night. He knows little about cooking and even less about cleaning after himself. I couldn't get the pots clean with the sponge they provided. I asked one of the staff and they were able to come up with a pad for me, even though they insisted I leave the dishes and pots for them. The pool was good sized but not overly large, and they actually had a hot tub that they kept hot which I found both unusual for Florida and enjoyable! I was there with kids and grand kids and we had a two bedroom suite with two baths, included kitchen etc. If you are traveling with the family and plan on doing some of your own cooking, I can't recommend this location enough. I would definitely...

From the moment I arrived Mackenzie was awesome. Staff was friendly, professional and amenities were amazing. Beach was 2 seconds away with a private path. Not like a New York Beach with a million people. Resort also has beach packages for an affordable price so that you can bring your personal items easier to the beach like the carts, beach chairs and coolers. Donna was superb, friendly and welcoming. Staff was also very knowledgeable and provided everything we needed with ease.Engineering staff was polite and very attentive to our needs. They also let us be aware of dock access, laundry area. There was a convenient store with everything you also need right next door so you’re literally in the heart of the best location. Stores , restaurants , movie theaters and malls were 10 mins away to enhance the vacation experience. I have been to many places from Miami, St. Petersburg, Clearwater, Orlando , and palm coast and this has been the best to make the vacation experience easy. We hate going back home with the stress of the mess you make to actually go on vacation but this experience turned that view around. We are delighted to return and would rather deal with the ease this company and staff provided. The Peking was covered so you don’t leave with a hot vehicle…. Thank you Legacy Vacation Resorts for an excellent vacation experience, we shall return for many years to...

Now that we're back home, I understand why everything turned out the way it did. Let me start from the beginning. It was our second time at the hotel, and we were expecting the same level of service, but something had changed for the worse over the last three years. We booked a room through their website and were also informed that we had received a cash back for booking through theguestbook.com service. On the day of booking, I saw that a reward of just over 50 dollars had been credited. I chose not to cash out the cash back right away but decided to check everything after the vacation. We checked into the hotel not at 4 PM but after 6 PM. According to the service on their website, I saw that the hotel was almost empty, with 9 rooms available. We were greeted by a guy who, like us, was from Houston. We asked for a nice room since it was our second stay at the hotel, and they gave us room 208, near the elevator, with no view. We were tired and did not ask to change rooms, but it was disappointing. The next day, our electronic keys stopped working. We had them reset at the reception, but it turned out this was done on purpose; the guestbook.com site showed that we had supposedly canceled our reservation! Throughout our stay, there were garbage bags near our room, and when we checked out of the hotel, we did not receive an invoice. I highly do not...