Jackson Hole Town Center Resort — Hotel in Jackson

Pros The room was nice and the beds were comfortable.

Cons We chose this place due to the amenities of Hot tub/jacuzzi/Sauna.  We knew the pool would be closed as it was outside and it's October.  Checked website and nothing about any amenities being "out of service" - yet ALL OF THEM - hot tub/jacuzzi/sauna were closed, but they chose not to notify any of their upcoming occupants. The check in clerk was robotic - unfriendly, unhelpful and basically a warm body sitting behind the desk. There are 24 units that I can see on this property - but only 17 parking spaces and 1 handicap space - so it's first come first serve and good luck finding a place to park around here with all the "no parking 2am to 6am" signs - and this was off season/Shoulder season.* They turned off our water without notice - while my husband was in the shower with soap in his hair and beard.  What a cluster....... Yes, there are washers and dryers - but the dryers are broken/not working.  Yes I would like to wash my clothes and then make my condo room a dryer station. I DON'T THINK SO!!! Had the washers/dryers worked in the condo it would have cost us $2.50 for a full load.  Instead we had to go to the laundromat and spend $7.00 for a full load - triple the cost of the condo.  This information that would have been good to know/informative when packing for this trip - that nothing worked in this condo we were staying in. The condo literally sits on the highway - can hear vehicles driving by ALL the time, even with the windows shut you can hear every car/truck/semi drive by.  If you are a light sleeper or want to have quiet, this isn't the place for you. Replacement trash bags for the 13 gallon trash can in the kitchen were small size for the bathroom trash cans so the kitchen trash only held a little bit of trash in the tiny bag replacements and tore just looking at them. When checking in we were told it's upstairs - we asked for a downstairs and "none were available". We have been here for a week now and have noticed multiple rooms downstairs that no one was in the entire week - Unsure why we could not have had a downstairs...

Rooms were clean. Parking is non existent as they permit multiple cars from the same rental to park their cars and parking is very limited. Their written Policy says 1 spot per room and you get a tag to display otherwise they threaten to tow the vehicle. But those without tags were permitted to park anyway. snd not towed. Calls to the office were a joke and nothing got done. Desk clerk was extremely rude and frustrating to deal with and kept repeating there was nothing she could do. 3 out of the 5 nights we had to take our chances and find a spot on the street. Luckily we didn’t get towed as it was off season (September). But very anxiety inducing. Two trucks were permitted to take 2 spots because they were there to fix the hot tub What? But guests were left to fend for themselves in an unfamiliar town. Also , the place is tired looking and outdated but clean I will say that. Our room looked out over a rental car car wash. Would never stay there again. I’d given no stars but I don’t think I can do...

Great location to everything in town. Comfortable beds and good shower pressure. Convenient parking. Older unit with basic amenities. Dishwasher old and loud. Thanks for the nice Weber grills. ||Very limited office hours, but had voicemail and emergency after hours number. ||Although not the resort’s fault, a rental car company is directly behind all units on the resorts left side which made a lot of noise late into the night. We were in unit 17, and could hear them washing cars until midnight and constantly moving cars on gravel throughout the night. I’m a sound sleeper and the noise woke me up...