Travelodge by Wyndham Wisconsin Dells — Hotel in Lake Delton

We travel for a living and we have stayed in ALOT of hotels! This hotel is ABSOLUTELY one of the WORST hotels we have EVER stayed in! No furniture in the main lobby and it wasn't inviting ! There's print out notes saying the manager is never at desk and gives a number to call. There's one on the door saying, all doors are LOCKED after a certain time ! Just looked very tacky! Our boss made reservations for us so when we got there with two other co workers, the black gentleman told my husband that dogs weren't allowed (even service dogs) which what our dog is! My husband turned to walk away and the guy told him she could stay for a hundred dollar pet deposit! My husband gladly paid it! Then the gentleman asked for ours and the other two coworkers credit cards to have on file in case of damages to the rooms! My husband told the guy, no and if there is any damages to any rooms, the damages would be paid for from the bosses credit card and taken out of employees check! There's no refrigerator, no microwaves , NO BREAKFAST! NO COFFEE! The ice machine is broken and the one on second floor either stays out of Ice or is broken as well! The soda & snack machines doesn't work! Do not waste your time or money! If you do, they will not come to desk to refund your $$! They'll say it's not their machines and they can't help you! There's NEVER ANYONE at the front desk! And when you do call them at the desk, they are abnoxiusly RUDE!! I went outside to walk around and two medium size dogs came running at me as if they were going to attack Me! The owner (the black gentleman from the front desk) yelled for them to come back to him and one did but the other one ran up to me! Nice dog but this is the gentleman who said dogs weren't allowed in the hotel!! Btw, there's another HUGE dog staying there! You can hear it bark all the time! One of our coworkers went up front after work and called the manager about why their rooms weren't cleaned. The gentleman told him, they don't go in rooms while no one's there and if he didn't like it, to F... off and check out!! So, we called our boss and was told to check out and go to another hotel! Which we did! My husband went back to the hotel to get our pet deposit and was told "technically" they're not obligated to give our deposit back since we checked out early! Wait..WHAT!!??? My husband told him that's the most absurd B'S he's ever heard!! Our pet deposit had ABSOLUTELY NOTHING to do with the renting of the rooms! That money came out our pocket! Finally, after realizing he sounded more ignorant the more he talked; he gave our pet deposit back to us!!! There is ABSOLUTELY something going on at this hotel! While in our room, I felt as if someone was watching! We couldn't find anything but there's something eerily creepy about this hotel! We all smelled marijuana VERY strongly and the other co workers heard people knocking on the black gentleman's hotel room door all hours of the night! I strongly recommend no...

The only reason this place is getting 3 stars is because of the staff that seems to be holding the place together barely. The location is fine enough and the parking is easy. Our room had a janky air conditioning unit and the whole building is muggy. House keeping turned out air off while we were out and the room was just damp when we came back. So we had to blast the air to dry the room out. How they don't have a huge mold issue is beyond me. The continental breakfast is basically cereal with old donut holes, and seriously questionable coffee. In which they don't approve of you using travel mugs because of the size. The shower curtain was bent to hell but it worked to keep water off the floor. One elevator in the center of the place so you'll be walking a bit to get to it, then back again to you room if your on the second floor. The front door has a magnetic lock and is so loud that you can hear it all night. No one at the desk at night at all. So get ready to play a odd phone game if your card deactivates. Which happens a lot. They take great pride in the amount of security cameras for some reason however have no staff after 11pm. No staff at all. We interacted with one guy the while time we were they. Super nice. Super stressed out. Not that he said anything however I've worked security in the service industry for years. It was written all over the poor man's face. The place was "meh" at best. If your looking to save some money you could do worse and we have done worse. Over all if your simply looking for a place to rest your head after a day in the Dells it's fine. If your looking to hang out at the hotel for a family get together, I wouldn't waste your time. The sad thing is with a 24 hour staff, some renovation, a better breakfast, and possibly a a small playground it could be great. If the head office is reading this don't let the review reflect on the one guy running the place. Drop 30k into it and make your money back in a season. It's close to all the big...

I stayed here for one night and it was a terrible experience. There was 4 of us and we were looking for a place to stay. We went in to reserve a room and the man told us it would be ready soon. My friend called about an hour later to ask them to give us a call as soon as a room was available since we had been on the road for about 12 hours and the lady who answered the phone told him "I don't have time to be calling. I am too busy" with an attitude. Now let's begin with the room when it was finally available, the bedsheets weren't washed. Neither were the pillow cases. The toilet seat was filthy. There were strands of hair in the shower and on the bed. Pillow case had what appeared to be small blood stains and the sheets urine stains. Toilet seat was full of urine, pubic hair on the toilet cover, phone was fully stained with what seemed to be soda, the room was covered with dust all around. When we arrived in the room, the bathroom only contained 1 full toilet paper roll and when we asked the older lady in the front desk, she refused to give any due to her own reasons, mind you it was four people in the room. Women furthermore stated how she felt about the people who stayed as guests and how everyone is rude (Maybe her attitude has something to do with it). Then before check out she banged on our door and screamed to check out, then got mad when she had to check us out due to her very "busy" day. Overall she should not be working with the public due to her unprofessional attitude. Pool was not clean and had a gushy top layer. No Microwave was available, nor coffee maker or small fridge like in many...