Brat House Grill — Restaurant in Lake Delton

18% service charge for dining after 10pm. (Just wanna put this in front because if I knew ahead of time I wouldn't have went.)

I wanted to try this place after seeing it when driving by. Saw it was one of the only restaurants open late and we were out late one night so we went. We were the only people in the place not sitting at the bar. Seated by one guy who was behind the bar when we arrived, he took our drink order and brought our drinks then took our food order. Another girl brought our apps out. A third girl brought our food out. A fourth brought our bill/boxes. Our bill was $95~ for two kids two adults and we were drinking water. Looked at the receipt and saw an 18% service charge with no prior knowledge of this. The menu says groups of 6+ get a gratuity charge but we were four. I looked around the restaurant and eventually did see a sign that said 18% charge for eating after 10pm. So our food added up to $75 then they added another $20 in taxes and fees. Wouldn't be a.big deal if it was known about in advance but honestly I've never in my life seen this kind of late night upcharge.

Overall the food here was the worst meal we've had in the dells. But we didn't go in expecting much. This probably would've been a four star review from returning customers if it wasn't for the service charge. Feels scummy and is very bad for business.

Food Cheese curds were good and the portion was about twice what we got at Monks.

The beast brat was good I got with "spicy chips" idk what their spice mixture was but it seemed like they just sprinkled a bunch of paprika on the chips. There was no heat or flavor.

Poutine was a miss, basically a handful of cheese curds on some waffle fries. Very dry and difficult to eat. Poutine it supposed to have some kind of gravy.

Chicken wings were frozen bagged wings heated up then a small amount of sauce was put on then. Not even enough to coat 1/2 the wings.

My daughter ordered a hotdog. Hard to mess up but it wasn't...

Ate here because it was one of the last open places on a Sunday night in the Wisconsin Dells. Of course they’re open late with an automatic gratuity charge for dining late. I wasn’t too upset with that however I HAD to share this receipt because it had so many unnecessary charges. I ordered the Moscow mule - got charged extra for a “flavor shot” because it was the strawberry mule. Next, with the place not having many healthy options at all, I asked for a black bean burger. I was unhappy with the burger options because I am dairy and meat free so I said, “can I just build my own?” Our server replied “absolutely.” I asked, “can I just get lettuce, tomato, onion, and jalapeños?” As you can see from the receipt I GOT CHARGED EACH TOPPING. Next, the server asked what side I’d like, and I asked what the options were, she told me my options and of those, I chose broccoli while my boyfriend chose the salad. We GOT CHARGED AGAIN for the sides our server said came with the meal. Then, we order an appetizer of fries to share, and they never came out, we had to ask them about them for them to come out later. After asking the server about this, I got refunded $2 for one of the sides, but that was it lol. I can’t believe all the unnecessary charges. WATCH YOUR BILL, this is very sneaky to me. At the end of it all, everything was very greasy, can’t complain about the broccoli, lol. I just wish I was notified beforehand of these ridiculous charges.. again, Watch...

(DON’T LET THE MENU FOOL YOU — IT’S A TRAP) I’ve been to the Dells plenty of times, and every single time I looked at the Brat House menu, I thought, “Wow, this place looks legit — I’ve gotta try it.” Well, I finally did… and I regret every bite.

Let’s start with the poutine — the only semi-edible thing we ordered. Even then, the gravy was ice cold and gelatinous, like it had been sitting in the back of a fridge all day. It took 20 minutes to arrive, and somehow still came out colder than a Wisconsin winter. How?

Then came the mains. Two people in our group ordered the mac & cheese, which had a bizarre sour taste and was cold — again. One of them ended up vomiting the entire next day. Not even exaggerating.

I got the mushroom Swiss brat. It was the least offensive item, but if I’m dropping $14.99 for a brat and some sad chips, I expect more than lukewarm canned mushrooms thrown on top like an afterthought. “Mushroom Swiss” implies flavor and quality — not slop on a bun.

The whole place feels like it relies on tourists being too hungry or too distracted to care. Don’t fall for it. The menu looks amazing, but trust me — it’s nothing but smoke and mirrors. You’re better off grabbing a gas...