Bungalows Hostel — Hotel in Las Vegas

Not all the rooms were like the picture. 3 sides of the bunk bed were covered by walls, you have to climb in from one end and got bumped multiple times on your head or directly blown by 70°F nonadjustable air-con, though there were slightly more tolerable beds with no sheets no name tag other rooms almost empty, they don’t allow you to move. However, two guys were told to move to mine, a long term guest said the manager wanted to cut down cleanings keep the rooms full. The mattress wiggles as you turn, have to be pushed right against the wall to catch water in the tiny shower. Loud speakers playing repetitive tunes right outside the room doors. Small kitchen/corridor people go in and out of laundry, bathroom, office, not a surprise bump into a hot coffee or knife, directly blown by that sick dust covered air conditioning would be a concern for health. The sheets had lots of tiny little balls very uncomfortable, used ones were told to thrown into a trashcan-looking bin in the yard over flowing to the ground just like trash. I asked myself why should I appreciate the reception with tattoos on her neck swapping the reservation for me, New Orleans, Denver, San Francisco, etc, hostels had 24 hours reception, this is the best night life city Las Vegas, their reception was closed when I arrived, no after hour number to call, no self-check in instructions to my email, they were the ones should have done better to protect their guests’ reservation, why should I propose paying 2 extra days out of my appreciation and allow myself to suffer from all these?! “Icing on the cake” a day before my supposed check out another reception with medium long curly hair told me it was my day to check out, swap 8th to 9th plus 2 days, check out on 12th, but that first reception girl had put 11th in their system!

I could understand misunderstanding, miscalculation, but she said she never told me she could swap the dates she told me the first night was charged as no show and she let me stay 2 more days cause I was agitated!!! I wasn’t able to find a motel to sleep till 3am my brain wasn’t calculating which day was which date, but staying half an hour+ outside your closed door in the middle of night, if you told me I was charged for that night when I wasn’t able to check in, I would have NOT to attempt any extension, directly go somewhere else, NOT to want to see your faces at all, just like what I did on the 11th after what I had been told, who’s gonna pay you to stay 2 more days? You wasn’t full by the time I checked in, if anyone was desperate to stay 2 more days she would have made a reservation directly online, but I DID NOT. If she wanted to stay no matter you agree to swap the reservation or not, she would have come directly with her luggage, but I DID NOT. Even your camera had no sound, how hard is it for you to see a girl came empty handed(no intention to check in) moving her arms from left to right (swapping dates), went from anxious to happy nodding her head ( to what the reception had agreed), then came back check in later with her luggage(after been confirmed )? “Brilliantly” when I got the permission from the assistant manager to check the camera after I packed, just to let them see what make sense to them, the reception guy said the footage only went up to 6th, not the more recent 8th and it wasn’t in another folder neither. Who’s gonna believe this? What a hostel of casual liars. No matter I enjoyed very much the previous Hostel Cat and the very cool and outgoing previous manager stayed multiple times, me and some other previous guests had to admit it wasn’t the same hostel anymore. Even I took my time wrote an email of over 1000 words about the issue and suggestions to the email on their website and manager’s email told by that female reception, I didn’t receive any feedback. Out of 8 years staying in hostels around the world, this bungalow hostel is definitely not a place I would suggest anyone to go to. After all it’s not just about where you would like to stay, it’s whom you would want to pay...

The Bungalows Hostel is NOT a hotel. I was looking to have an adventure, so instead of staying at a hotel, I slept in a bottom bunk in a 12 person, multi-sex, dorm room. You are issued bedding upon check-in; a fitted sheet, top sheet, blanket, pillow case, and a bath towel. Each bunk bed has a single sized mattress, so this is NOT a place for couples or families. The mattress, however, was VERY comfortable. The rooms were clean and spacious; I was never feeling cramped with so many people in there. The buildings were in simple and in good repair, albeit old and showed it. But everything worked just as you would expect it to.||There are lockers in the rooms into which you can place your valuables while away. You can bring your own lock or buy one from management. A lock was $8 (US) at the front desk, car only; no cash. I brought my own, but the shackle was too large, so I got one. I put my suitcase under the bed, and I was there for four days and no one touched my stuff. Hostels operate on the honor system, and everyone behaved themself quite nicely. I felt safe and secure the entire time.||There is a kitchen with two stoves and all the equipment you could want to cook yourself a meal; pots, pans, baking sheets, spatulas, turners, spoons, knives, cutting boards, etc. There's a toaster and a toaster oven, a hot pot, microwave, and a coffee maker. I brought food to cook for myself, but apparently the type of person that stays at a hostel is the type that likes to share. Several times during my stay, someone made more than enough for themselves and everyone who wanted to dug in. In two separate evenings, I had some roast chicken and some baked halibut. I volunteered to wash the dishes afterward to make myself useful! There are also three refrigerator/freezers. While I was there, they were very full of food, but they are cleaned out every Thursday, so mark your container with your name and check out date to avoid getting your food tossed away.||The Bungalows Hostel is located at the extreme north end of Las Vegas Boulevard; "The Strip," about a quarter mile south of Charleston. It's about a half mile north of The Stratosphere, across the street from a row of those quirky wedding chapel places where you can get Elvis to perform your ceremony. They're legal, too! While I was there, I witnessed at least a couple of dozen wedding parties gathered out on the Strip getting photos taken. There's plenty of parking on the south side of the building. It costs $5 a night to park your car, but it's not a secure lot. I was there four days, I never moved my car except for once, and during that time my car was not touched. Neither were any of the other cars that were there with mine. It's not the best part of Vegas, but it's obviously not the worst, either.||The friendly staff does a good job keeping the place running. They kept track of everyone coming and going and kept the place clean. The paperwork is minimal, and everyone that was there was aware of the limitations of staying in a hostel versus a hotel. Honestly, there was awesome camaraderie amongst the guests, and I would like to say I made some friends. There's a common room with a TV, cable, and a DVD player. A bunch of us stayed up late one night watching scary movies together. Other times there were groups of new friends hanging out in the courtyard, chatting, comparing stories, playing guitar, and playing games together. ||I enjoyed my time there very much. The next time I visit Las Vegas, I will probably stay in one of the high rise hotel/casinos. That's an experience all of its own. But I hope that I get the chance to stay at The Bungalows Hostel again in the future. I had a fantastic time there and going back is high on my list of experiences I want...

The room is just average—don’t expect too much at this price point. It’s fine as long as you can sleep. The most unbearable part, however, was the front desk service. First, the check-in process took forever. When I arrived, there was a family ahead of me checking in. What should’ve been a simple matter of a few minutes turned into a drawn-out ordeal. The staff kept chatting casually with them, paying no attention to the growing line of people waiting behind.

And then came something even more outrageous. At 3 a.m., while I was sound asleep, I was woken up by an Indian woman claiming I had taken her bed and demanding that I move elsewhere. Even though I eventually managed to explain the situation to her, we still ended up having an argument, which completely ruined my mood. According to both our receipts, we had been assigned the exact same room and bed. Clearly, this was a mistake by the front desk, assigning two people to the same bed in the same room. The reason behind this is obvious enough to guess, so I won’t go into detail here. If you want to ask for help, good luck—outside of front desk hours, there’s no one to be found, and they don’t even answer the phone. You’ll have to wait until 9:30 a.m. the next morning when they finally show up, leaving us all in a difficult position.

She later told me that after checking out, she had rebooked this room and bed. But what does that have to do with me? Was it my fault the front desk assigned me here? After understanding her situation, I even suggested we share the bed for the night, but she refused. Instead, she said she had contacted the girl in the next bed, who wouldn’t be coming back that night, so I could sleep there. Exhausted and unwilling to argue further, I moved my belongings and let her take the bed while I went to sleep in the bed she suggested. And guess what? Around 6 a.m., that girl came back, completely unaware of the situation. Feeling guilty, I packed up my belongings again and moved. In the end, I was the only one left without a bed.

The situation was finally resolved after we agreed to go to the front desk at 9:30 a.m. to sort things out, and another girl offered to let me share her bed for the rest of the night.

Throughout this ordeal, she kept demanding that I see things from her perspective, which only made me angrier. I didn’t even mind her unfriendly tone from the start, but then she accused me of being rude—even after I clearly explained that this wasn’t my fault but a mistake by the staff. She kept pestering me, so I calmly suggested we share the bed for the night since I was checking out the next morning. But despite her aggressive attitude, I ended up being labeled as rude? So, through no fault of my own, I got woken up twice, had an argument, and became the only one without a bed? My only mistake was choosing to stay at this hotel.

Even as I write this review, I still feel indignant and wronged. I’m sharing all this not only to point out the front desk’s mistakes but also to emphasize how their seemingly minor negligence can disrupt so many people, affect their moods, and put customers who deserve to be treated well into such unbearable situations.

I checked out early the next day. By chance, I asked someone familiar with the front desk if last night’s situation was normal. The answer? This happens all the time. They said I deserved a refund, but I didn’t even wait until 9:30 a.m. to argue for one—I just wanted to leave this place as quickly...