Our visit to Casa Don Juan on Main Street was... well, memorable. Unfortunately, not for the right reasons.
It started with the hostess saying there would be a"10-minute wait" that turned into 30 minutes. Not the worst thing in the world, but let’s just say I felt older by the time we got a table.
Once we were seated, things didn’t exactly speed up. The service was slow — like "glaciers are jealous" slow. When our waitress arrived, the place was so loud (in the middle of the day) it felt like we were trying to order lunch at a rock concert. Not her fault, but shouting your order like you’re hailing a cab in New York isn’t exactly the dining vibe we were hoping for.
Food took a while, a long while (sensing a pattern yet?), and when it finally showed up... oof. It was impressively bland. I didn't know it was possible to make Mexican food taste like nothing, but hey, they found a way.
And of course, because the comedy gods love a good twist, my husband — who very clearly said "NO avocado" because he’s allergic — got tacos topped with enough guacamole to open a Chipotle. When we pointed it out, the server looked at us like we just insulted his ancestors or his dog. Not exactly the warm fuzzy response we were hoping for.... you know, like maybe a sorry.
As for me, I ordered an enchilada that was mostly tortilla, with a tiny dit of filling but a generous helping of... disappointment. I asked for sour cream when the food was delivered to help it out, but by the time it showed up, the enchilada was nearly long gone (yes, I was hungry at this point). I did manage to slap a little on the last surviving bite, and hey — it definitely helped.
Bonus round: they charged us for the sour cream that took forever. But they didn’t charge us for the guacamole that could’ve sent my husband on an ambulance ride, so... we’ll call that a win... sorta?
I’m hoping we just caught them on an off day, but between the wait, the service, the noise, and the aggressively mediocre food, we won’t be rolling the dice again. I can’t in good conscience recommend it — unless you’re looking for a restaurant experience that doubles as a...
Read moreLet me be very clear: this wasn’t just a bad meal this was a full-blown psychological attack disguised as dinner. I spent over $500 at Don Casa Juan, and what I got in return was trauma, humiliation, and what I can only describe as edible disrespect.
We ordered what was supposed to be a "premium" Mexican food experience. What we got? Microwaved sadness. The rice was crunchy, the beans tasted like expired Play-Doh, and the meat was drier than a Las Vegas sidewalk in July. If “seasoning” ever entered this kitchen, it must’ve been on vacation.
Now let's talk service or lack thereof. The moment we walked in, the staff looked at us like we were intruding on their group therapy session. We waited 47 minutes for waters. When I asked politely if we could get menus, the waiter sighed, disappeared for another 20 minutes, and came back with ONE menu for a table of five. When we asked for more? He said, “Y’all can share.”
Excuse me?
Our drinks came out warm. My michelada was basically tomato juice with ice cubes and a salty straw. One of our margaritas still had the sticker from the plastic jug it was poured out of. No joke.
They forgot half our order. When we reminded them, they said we “already ate it” and then charged us for it anyway. My friend is literally allergic to cilantro and asked for a dish without it. Not only did it come covered in cilantro, the server said, “Just pick it off.” I thought we were being punked. I looked around for cameras.
Then came the bill. $543.29. I stared at it for five minutes thinking maybe I was having a heat stroke. For what? For attitude, microwaved tamales, and drinks that tasted like gasoline and regret?
Don Casa Juan isn’t a restaurant it’s a crime scene.
Save yourself. Go eat a gas station burrito, light $500 on fire, and you'll still have a better time than dining here. If this place had a slogan, it would be: "Don Casa Juan: Where your money and...
Read moreBrought my Mom here for her B-day Friday April 18th 2025, had to move from the first table right next to the soda machine, it was way to noisy, the waiter seemed very rushed, interrupted my Mom while praying to ask if we were ready. I asked what he would recommend or what they were knownfor, being a former waiter I always knew what was best in the restaurants I’ve worked for, he couldn’t anwser, came back and told me the carna asada was good cause it was tender, it wasn’t tender at all cooked medium with no pink whatsoever ever. My Mom likes hot food and asked for hot sauce, he brought out 2 ramekins 1an oz size and another about 3-4 oz’s, charged $3 dollars each w/o telling us. The food was nothing special carna asada dry and 2 fajitas that were ok. For moms bday they charged $17 for a slice of dry cake and a couple scoops of vanilla ice cream. Sang Happy birthday and another server comes less than a minute later to retrieve the hat. We were given the wrong bill, the first total was a little over a hundred, he came back explaining he gave the wrong bill, new total at $130 The bill with no alcohol was $130.00 for 3 people, when my sister pointed out the hot sauce he said there’s nothing he could do an asked if we’d like to talk to the manager. We waited 5 minutes to talk to the manager before cutting our losses and calling it a night. I myself have worked food and beverage, managing, waiting, and bartending for 12 years, my sister waited tables before graduating to be a Nurse. We usually go to Lindo Michoacan, and we will now continue to go there same price, but the food and service is in a different league...
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