Chapel of the Flowers — Attraction in Las Vegas

Updated.... I also removed my photo i had on here to make sure to not give any additional positive reviews to this place. What started Out as an unbelievable experience, ended up being nothing more than your typical bait and switch to get what they wanted done. NOT FOR THEIR CLIENTS, COUPLES OR FAMILIES THEY SAY THEY ARE TRYING TO HELP AND SUPPORT. I showed up to the photo reveal Monday July 21st, before our flight. I knew I was buying the whole package, ALL the photos already. She started her pitch for pricing. There were a few other couples slowly looking and enjoying theirs photos as well. I wanted all of them and I know how this photography and ownership works until you buy your prints back. She told me the package included a beautiful picture and 11x14 frame. While this is being completed, the manager offered me a deal. IF, while I am waiting I write a raving review then she will throw in a full 2nd photo and frame, since I already just spent $700 for my thumb drive. I BOUGHT ALL MY OWN PHOTOS, so i didnt need her to give me a 2nd photo, so this was for the frame. So I did just that, showed her and she loved it and thanked me. We then went and looked at the photo frames again, where i said I will take the same frame one of each direction portrait and one that is landscape, she said that's perfect, just let her know when we got home, which 2 photos we wanted for our frames. We flew home Monday afternoon and messaged her within a day or two of our choices. I even explained again about what we talked about in the office and it will be 1 frame each way for my choices. Well then fast-forward several weeks go buy I messaged her still no frames, when they finally arrived it was ONLY 1 FRAME and 2 photos. I am 2000 miles away and they know that. However, that is not a reason to scam, bait and switch or cause any problems with someones weddings. If I am WRONG.. then my question is, I said here take my money and she knew that she was only sending one, then why not offer me to purchase the 2nd one with it right then??? No communication, no customer service, just a pay me now service. That's how I know they never planned on sending the 2nd one. Her email back to me was, that wasent part of the deal so your SOL. She said no but i can buy a 2nd one from her now for 130.00. She apparently forgot our conversations about the 2nd frame in her office and again in an email when I sent over our photo choices. DO BETTER FOR FUTURE COUPLES PLEASE

(You lost my respect and you lost my referral as I would NEVER put anyone I know in that same situation of a sales tactic.)

Very very disappointed Howes's...

We got married back in June 24, came down from seattle...we waited until we got our photos to write review. The space was lovely but pretty much everything else was honestly awful!! They got mixed up and scheduled the limo to come pick me up when we clearly wanted it to take us from wedding to reception. So I wasted my prep time navigating that. Then I ended up having to run there in the Vegas heat (like from a movie) but that was on me for asking my friend to come help me pick out which accessories last min, then they just left me outside melting for like 20min in 110degrees, no one checked in with me, I should have been in the prep area finishing getting ready. They talked down to my husband and implied he was cheap...when this was a huge splurge for us, and our freaking wedding day of all days??! Very snobby!! They didn't do any rehearsal it was all very thrown together...the minister walked us thru everything during the ceremony so that made for mediocre video (which is mostly an ad for the chapel). She got super confused about our rings (we both had engagement rings)...then when we did the photos the photographer didn't fix the crooked candlestick...then when we point it out and asked them to fix it in Photoshop they insisted they couldn't they could just crop it...our outfits were a warm hue but photos were in a blue hue...again "couldn't fix it"....so we had one photo printed right away and waited until we could afford to pay for the rights to our photos so we could alter them ourselves. It took my husband like 20min to fix everything in a program he had never used before without any training...My husband pointed out I had made my dress myself and prompted everyone on how lovely I looked, but I got crickets. I get it must be draining having to be excited n positive all day while handling everything...but come on. We were then pressured to tip people in cash we hadn't even met, in front on our guests, on top of paying for the wedding and photos...the only other positives were the photos were good besides the editing issues, and they gave us a bigger car than we expected afterwards...we expected a town car but got a limo. We spent days scouring middle of the road venues but should have just gone to an affordable chapel with the other peasants apparently (we make decent money just not use it as to money) n saved a few thousand in probably gotten better results and service. I had been dealing with my aging mom, my own health issues and we pushed back our wedding day to make it special yet I was in tears and this essentially ruined our wedding day...thanks...

Get ready to be nickeled and dimed. This experience was equal to, if not worse than buying a car. Everything at the chapel is an extra cost. If you want to use your own minister or wedding officiant, you have to pay more, if you want your own photographer it’s an extra charge, if you don’t want to see your significant other before they come down the aisle , it’s an extra cost. Furthermore, all they did was put me in the office and left my bride in the waiting room with all the guest’s so everyone got to see her before she walked down the aisle, taking that moment away from her. In addition to that, the wedding officials couldn’t find us and had to ask the guest where we were.

We were told multiple times our ceremony was going to be 15 minutes long and our minister prepared for that. A few days before the ceremony, our minister got a call saying they were cutting it to 10 minutes and that he only had 4 minuets to speak; Completely eliminating any personal stories or being able to say anything special. The biggest kicker is we still had to pay the same amount even though they reduced the time

Immediately after the ceremony, they pull you into another office for you to pay mandatory gratuities just minutes after marrying your significant other completely ruining the moment

The photography packages are an absolute joke as the cheapest one is over $1500 for 45 minutes and the most expensive being $5000 and that doesn’t even include “owning” your photos.

All they care about is making a sale. They scheduled multiple calls with us to go over the same things just to try and push more expensive packages. Even after the ceremony there were more salesmen pitches. We went the next day to view our photos and once again they try and push the most expensive packages. We purchased a USB drive that has all of our photos on it so we can make our own copies. When we got back to the hotel and viewed them, they had given us the WRONG ceremonies photos so we had someone else’s pictures. We went back the next day to get our pictures from our ceremony, they weren’t very apologetic about that mistake. I proceeded to ask if we could get 2 USB drives so I could give one to my mother who is moving over seas, which is why we eloped at this chapel before she left. They said we would have to pay more money if we wanted a second one. Absolutely ridiculous.

Overall, the experience was frustrating, impersonal, and far too focused on upselling rather than celebrating a...