On Sunday the 28th we are on our way to another furniture store and this store mattress firm in Leominster was actually on the way to the other store we were going to. So to us this was a throwaway store and was just gonna see what they had to compare to the other store where we intended to buy the mattress. Well to our surprise they had the purple mattress on display and able to try out. We had always wanted to try the purple but didn’t wanna buy it and then Return it if we didn’t like it. And at the store they had all the brands on display so we could try each one and see if we liked or disliked. The associate was so nice that they changed over mattresses to the adjustable bed that we wanted to use so that we could actually try it out and see how it actually felt they went out of their way to make sure that my wife was comfortable. My wife has ALS and it’s been an incredible challenge in this place made it feel like we could actually get through some stuff and get her the things she needed I’m incredibly appreciative and for a throwaway store we actually bought the mattress due to the great service and also the great price. their pricing beat anybody in the area to our surprise So would I recommend the store turn my family and friends yes I would due too pricing and how they actually were so nice to make sure that we got the bed that we wanted and needed
thank you so much and I hope this helps whoever is reading this to make a decision to actually try out the store instead of like us who were just thinking this is in no way no good throwaway store that’s actually a great store with...
Read moreMy fiancé and I have had a rough patch lately. Our house was destroyed a year ago, and we are very close to finally going home. My fiancé is a United States marine corps veteran, honorably serving his country and paid a hefty price. He was very overwhelmed and hasn’t had much sleep. He has a messed up leg and is recovering from an acl, mcl, and meniscus surgery. He has a bad back from his service in the armed forces, and a recovered torn rotator cuff. He deserves to have restful sleep. I myself am a little curvy and also have found it difficult to comfortably sleep. Alex, from the Leominster location treated my fiancé with dignity, respect, and compassion. He found the best mattress and bed setup that would meet both our needs, and was within a price range we could afford given the circumstances. We were very grateful for the expertise, and time he spent to ensure that we would be taken care of. Please tell Alex for us that he will forever be remembered as a compassionate and well educated salesman. Certainly, he is an irreplaceable employee to your company and we hope he is rewarded for his...
Read moreBrian was very helpful and informative when we went in to Mattress Firm shopping for a new mattress. He spent a lot of time explaining the process he would use in helping us to make a selection and then had us try several recommended options for our particular sleep style. After which he gave us pricing information for the one we were most interested in. He even pointed out that if price was a problem there were other less expensive options that might also suit our needs. We did not make the purchase on that day, but after some consideration we returned a few days later; unfortunately, Brian was not there at that time. However, Alex allowed us to try the 2 mattresses we were most interested in and assisted us in making our purchase, all the time assuring us that Brian would receive the appropriate credit for the sale. As of this review we are awaiting delivery, which is scheduled 2 days from now. To date we are very satisfied with...
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