Le Labo — Local services in Los Angeles

I came into the store excited to buy a new fragrance, but I left feeling deeply uncomfortable—like I had just experienced discrimination. A young red-haired associate didn’t greet me when I entered. I had to initiate the conversation, letting her know I was ready to make a purchase. The entire time, she looked me up and down in a way that felt judgmental, as if she assumed I couldn’t afford anything or didn’t belong there—possibly because of how I was dressed.

It was disheartening and unlike any experience I’ve had at your other locations. I hope this is addressed seriously. As of now, I’ve decided not to shop here again and will be sharing this experience so others are aware and don’t go...

I’m a huge fan of Le Labo, owning most of the collection. I was beyond surprised to see the boutique while I was shopping for vinyls in the area! I obviously walked in; boutique was quite busy and I was greeted by Stephanie who is the store manager. We started chatting and talking about our favorites. Stephanie was so great about letting me know what boutiques offer for custom pick travel sizes and I ended purchasing a pack of 3 for my boyfriend. I truly loved how involved she was in the sales floor, engaging with people. Thank...

This is my first review I’ve ever written honestly LOL! But I really just wanted to take the time to give credit where credit is due! I came in to buy a last minute gift for my girlfriend but had no idea what to get her. I knew that there was a specific scent that she used but I was not sure of the name. The associate, Massiah was able to help me find it with the small amount of information I was able to give him. I know I came at the very last minute and I really am appreciative he was able to take the time to help me! Will...