We had a wonderful experience in the store trying to pick out the right exercise equipment for our needs. Giovanni spent over 2 hours with us going over all the pros and cons of each equipment we were interested in purchasing. Giovanni was an excellent sales person. He took the time to listen to our personal wants and needs while he was completely truthful about each of the equipments individual designs. He was also very knowledgeable about the different companies that make the equipment. His experience as a personal trainer was also very helpful ,because he knew based on our age and physical abilities equipment which was safe for us to use. The added benefits they provided were also impressive: 12 month 0 interest loan thru Wells Fargo; trusted and efficient company for shipping and setting up the equipment in your home and access to a person(Giovanni) who will take care of any future needs or problems with the equipment. The personal care Giovanni provided and knowing that we can talk to him in the future is beyond...
Read moreMount Laurel (NJ) store manager, Scott Josephs, was extremely knowledgeable of the equipment that I was targeting, and provided objective information to influence my decision. No hype. No pressure. Just friendly, expert assistance. I feel confident that the equipment will arrive, get assembled and tested to be operational as he explained. Am eager to see it all happen.
If you live in the South Jersey area and are interested in buying gym equipment, go meet Mr. Josephs.
Update: 5/13/24... The Setup Crew arrived, as agreed in prior communications. They removed my broken and outdated treadmill, then assembled and tested the new Horizon 7.4AT, cleaning-up and departing within two hours. They were courteous, professional, and experienced. The event went smoothly.
For the past three weeks, I've been exploring the unit's many features, and am very satisfied with its construction and operation. Overall, it's been an excellent experience. I highly recommend Johnson Fitness, Mr. Josephs, and the...
Read moreWe feel like the customer service was excellent. We would recommend the company and its service. We purchased the Folding treadmill: Matrix TF50. It feels great when using either walking sprinting or running. We liked the features available compared to other treadmills. It's a heavy weight piece of equipment. User weight capacities are up to 400 pounds, Johnson Drive motors with a smooth performance. Other competitors have thin single-ply belts that make more noise and are prone to stretching and snapping. Matrix tracks have standard to above-average surface sizes as well. The TF50 is 60″ long and the tracks have standard 20″ widths. There's a power incline and 3 different types of consoles you can add on to the original base model if desired. If you don't prefer all the trimmings you can just buy a basic model. When we purchased the treadmill there were holiday sales going on and we also were able to get a discount for their Matrix ICR Spin bike as an extra incentive. We felt like it was a...
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