Holiday Sands South Vacations — Hotel in Myrtle Beach

None of the remotes for the televisions worked and 2 out of 3 tv’s didn’t work at all. Dishes that were here were not clean so I’m thinking the entire place was most likely just looking clean not actually cleaned properly between guests. Was to have an ocean view but we were on the side of the building and basically looked at the next condo unless we hung over the railing. The airport is right behind so you can watch planes cone and go as well as helicopters. There are 2 buildings one even one odd. The odds was the parking garage and my truck got stuck because the garage was to short it ended up denting my luggage case and when I told them they didn’t care so we could only park first floor or outside where there are meters you have to pay to park at, or across the street which what is that!!!?? There was no garbage in the kitchen and it’s a good thing I brought my own bags that I could hang off a knob of one of the cupboards. There was no toaster or blender had to buy our own. Front desk people were not very friendly and for the price I had much higher expectations than what we experienced. Beds are very hard and uncomfortable just not our style. Tile around is chipped in places. Honestly not a full refund but partial would be nice since it was not what we expected and since we had to buy extra things that other places we have stayed have always provided. There is a lazy river, hot tub, and pool in or for each building but it kinda has an Oder. One of the fire detectors kept going off then beeping like was dying but then stopped so it may be messed up who knows. The balcony if rains you can not sit on because you will be soaked there’s no roof to protect you. And there is a cigarette container like they would have outside a building that’s completely full of cigarette butts in the corner of the balcony. If this was our first time ever going somewhere and doing this it might have been great but we are seasoned so it definitely did not meet expectations. It does have a washer/dryer in the unit and a dishwasher, microwave, stove, coffee maker and refrigerator. Each bathroom has a hairdryer. There is a wagon like you’d attach to a tractor that you take your trash down to no dumpster with hand written notes everywhere on what to or not to do with your trash. May be good for business trips but could be better if the intention is family vacation. Another hung when we first got here the power kept going out. I do not know if it was the whole building or just our unit but it did it many times. Off for a few minutes then back on and no it was not storming or anything outside. I’m definitely not satisfied. I don’t know how to add pictures to show anything… I’m very upset about my property damage but don’t feel like trying to talk to service desk is going to get me anywhere. Those luggage roof boxes...

I previously gave Holidays Sands South Condo's a 4 out of 5 but that was 4 years ago on our last stay. As of December 26, 2022 there have been changes and not so good changes. We booked a condo and needed to down size. Tim (at the front desk) was so kind and helpful. Tim informed us of the condition of the parking deck due to busted pipes and freezing temperatures. We walked into our oceanfront condo and my jaw dropped. The refrigerator was rusty, the toilet wouldn't flush,and the room was very outdated and the jacuzzi was broken as well. We went back to the front desk and talked to Tim and he informed us of changes that have been made as far as owners of the condos. We changed our room back however that room was too large for just 3 people and we really wanted a oceanfront room, so yes you guessed it back to the front desk we went. Poor Tim, I asked him if we could get a regular hotel room that is oceanfront and he was very pleasant and said sure. He got my paperwork switched and NEVER complained. Once we got settled in and went to the pool area omg this area needs some serious updates. The ceiling was being worked on and the area where children could play was a disaster. The good thing about the pool area was it was warm and the jacuzzi worked great. Housekeeping did make sure we had enough towels and toilet paper but she NEVER actually cleaned or wiped anything down and tbh it looked as if they had not cleaned the room before we came. The sheets were clean, refrigerator was clean but the bathroom not so clean. I would strongly suggest bringing spray bleach, paper towels, wipes, and lysol like I did. The bathroom will need it. On our last night my son noticed there was blood on the floor and I told my husband whomever had this room before us must've had a struggle.. the top lock on the door was broken off, the bathroom door had tape holding it together, and it looked as if it would fall apart if we shut it all of the way. A LOT has changed since our last stay but I really feel that housekeeping could be better as well as maintenance. I am so glad I never saw roaches or rodents or this would be a different review and i would have been home. If it wasn't for the beautiful view, warm pool, hot jacuzzi, and Tim at the front desk I would've gave Holiday Sands South 1 star. This use to be a great place for vacation but things have changed. To the owners of the condos UPDATE UPDATE UPDATE AND GET MAINTENANCE TO FIX THE POOL AND JACUZZI. I was very disappointed 😞 PLEASE DO BETTER.. I had to come back to add/edit this because a roach was in the bathroom. We were going to book another nit but we have DEFINITELY changed our mind. Add a Bug Man to the list. This...

This was nothing but great service while we stayed. We planned a mini vacation with our children and where we normally stay you can only rent the beach houses for a week at a time and we were only staying 3 nights. When we got to Myrtle around 11 our room was ready thankfully cause we had spent all on the road with babies. When we got into our room ( a queen bed with a bathroom ) we were happy and pleased. The room was very clean and smelled clean as well. We checked the beds as we do anywhere and found nothing. The mattress was extremely clean as well. We were in our room relax when we started smelling weed. Usually weed doesnt bug us, we could careless if someone smokes. We brushed it off since who ever was smoking was on their vacation as well. A few minutes later we couldnt breathe it was like someone was in our room with the doors shut smoking. Mind you we dont care if someone smokes but that was too much and we had our children with us and jobs that drug test. It slowly went away and as soon as they stopped they started smoking again, and again we were ran out of the room. I had to call the front desk cause I am not about to spend my entire vacation like that. I didnt want to get These people in trouble but i wasnt about to be miserable either. I called the front desk and addressed the issue and told them I was so sorry for even complaining. Thats just not who I am and dont like to be. She told me that they were going to handle the situation and theyd move us rooms. I figured that we would get the same room and that was totally fine because we didnt pay much for the room we were in. She said we can stay in the current room til our new room was ready or we can go explore and do our own thing til it was ready. We had no choice but to leave cause it was so overpowering. The entire floor smelled like they had smoked throughout it and we werent the only one who had a complaint. When we got our new room we couldnt believe it. Oceanfront, two beds, a pull out bed a full kitchen and a bathtub with jets. I cried. I didnt expect that at all. The service was amazing. Then we ended up getting locked out of our room and the maintenance man had to climb onto our balcony which wasnt safe at all. These workers are very good to their guest and this is a very clean place. The pool area was great and we didnt know til the last day we could use the pool area next door as well. We loved our stay here. Thanks for the wonderful experience and being so good to us when you...