Sedona Suite- Arizona Grand Resort — Hotel in Phoenix

It was supposed to be a $750 for the rooms for both nights, they charged me $2300. It is ridiculous... then on Sunday I had a stomach flu so I called and told them that we were going to be late checking out they told me not to worry about it just to get well the kids can go play tonight was on them if there was there anything I needed just let them know they would send me up some chicken noodle soup just get better and please no worries about the room it was taken care of just get better... by the way that was a manager I spoke with..I checked my account when we got home on Monday they charged me for that night too. We were supposed to have a $25 credit for Saturday and $25 credit on Sunday we were supposed to have the free breakfast on Saturday and Sunday they charged us for all of those things. The staff is very nice but when you're getting ripped off that bad they should be nice very nice!!! And if I'm being completely honest the Hilton in Scottsdale is better and it's cheaper. The rooms are better they're nicer they are more updated and the water park it's phenomenal at the Hilton compared to the Arizona Grand. I will never go back to the Grand Resort ever again. I am so disappointed I have been looking forward to going to this hotel for years we finally get there and it's a...

The Arizona Grand was absolutely beautiful. It's definitely a little bit dated, but we got such a steal on a summer deal that I can't even complain. My husband and I took two nights there on a staycation. When we first walked into the room, it felt so breezy and light that I almost didn't want to leave the room.

The bed was a little firmer than I prefer, but the sheets and the pillows were wonderful, silky smooth. The sitting room was perfect to watch TV and the table in there was great for dinner. I rolled my eyes at the prices on the mini bar, but I imagine they are all like that. It's a resort after all.

The Grand makes it really easy to check in and out and there are plenty of amenities provided for free. Our room included four passes for the Oasis Water Park next door to our suite. They allow you to use all the resorts amenities on the day you check in before you even get your room, and after you check out for the rest of the day. Can't ask for much more than that.

All in all, I would recommend it to anyone. But especially to Arizonans for a staycation. They do deals in the summertime and you...

Had a great stay until we got to our room and found housekeeping had tossed our food away. It was over an hour before check out. The housekeeper was cleaning. I let her know we were still there. I had some items left in the safe, my bathing suit, snacks in the fridge, and a pizza. We were going to eat and relax after visiting starbucks. She was upset said she was going to have to clean again. She also asked when we were going to leave. I said 11am is check out she was upset. Made a face and left. Our pizza was sitting outside to be tossedand our snacks were gone. We never checked out, she assumed. I called the front desk and the manager didn't seem to care. She said "if you are not in your room we asume you left". I advised we had food and items in the room. She said " I will let her manager know". We ended up with no lunch and the whole vibe was off after. Had to go buy another lunch once we checked out. Put your do not disturbed sign if you leave your room so your entire meal doesn't get tossed and you don't get treated as if your an inconvenience by staff. Bummer is we were planning to...