Francisco Bay Inn — Hotel in San Francisco

I booked this hotel originally for one night on a Monday. The price was reasonable for a SF hotel once my AAA discount was applied. I had to call to add a second night (Tuesday) and the nightly rate was $10 more for the second not. Not much, but this part was a little frustrating. I opted for 2 double beds, as to upgrade to 2 queen beds was an additional $20 per night. I felt this was a bit over priced.

Upon arrival, we were pleased with the overall curb appeal of the hotel. Check in was smooth.

A plus was that there is private parking for hotel guests. Most are small and tight if you have a large vehicle, but a few are bigger.

The rooms are very small with a large bathroom. The TV is small. Our remote was only programed to the cable, not the TV so we had to manually adjust the volume and power to the TV. The cable connection was poor and cut out a lot. The full beds were comfortable and they provided 4 pillows per bed, which was a nice surprise. There is no closet, but a small coat rack over the refrigerator, microwave, and coffee pot.

Free wifi was another perk, although we found it to be somewhat slow.

There is only one ice machine, which is located on the bottom floor next to the front desk.

The continental breakfast was small and basic but looked decent. We didn't partake.

There is no "do not disturb" sign for your room so we assumed there was no maid service for multiple night stays and didn't bother with putting away personal items. Wrong. We came back to made up beds.

The location is great. It's 1 block from the 47 bus route that, for $2 per person, takes you right to Pier 39 and Fishermans Warf. There is a small market next door, which had the ice cream we were in search of!

Overall, I would recommend the hotel as it was clean and in a nice, safe location. It has free parking and wifi and the staff was very pleasant. I would...

Disappointing Experience Despite Good Location||||We booked three rooms at Francisco Bay Inn for the 4th of July weekend. The location was excellent—just a short walk to Fort Mason, which was perfect for watching the fireworks. The rooms were also spacious, which made it convenient for our group.||||Unfortunately, our experience was ruined by the way we were treated by management. The bald man who manages the place spoke to me like a military commander, barking parking instructions in a loud and aggressive tone. It felt like he was ordering me around rather than addressing a paying guest.||||I tried to explain my understanding—that I initially thought we had a reserved parking slot, but later realized that guests were only guaranteed a space, not a specific spot. Unfortunately, he wouldn’t even listen and kept insisting on the hotel’s policy without letting us clarify what we were told at check-in. We only understood the actual arrangement after the heated exchange.||||I did my best to stay calm, though my face probably showed my frustration. That’s when he looked at me and said, “Why do you look mad? Why is your face so mad?”—in a confrontational tone that felt like he was trying to provoke a fight. My husband stepped in to defend me, and the conversation escalated. It was no longer about parking but about the completely inappropriate way we were being treated. Shockingly, the manager then instructed the woman at the front desk to call the police on us.||||There are plenty of motels in the area with better service, more professional staff, and updated rooms. After this experience, we will absolutely never stay here again—and we suggest others think twice...

Disappointing Experience Despite Good Location

We booked three rooms at Francisco Bay Inn for the 4th of July weekend. The location was excellent—just a short walk to Fort Mason, which was perfect for watching the fireworks. The rooms were also spacious, which made it convenient for our group.

Unfortunately, our experience was ruined by the way we were treated by management. The bald man who manages the place spoke to me like a military commander, barking parking instructions in a loud and aggressive tone. It felt like he was ordering me around rather than addressing a paying guest.

I tried to explain my understanding—that I initially thought we had a reserved parking slot, but later realized that guests were only guaranteed a space, not a specific spot. Unfortunately, he wouldn’t even listen and kept insisting on the hotel’s policy without letting us clarify what we were told at check-in. We only understood the actual arrangement after the heated exchange.

I did my best to stay calm, though my face probably showed my frustration. That’s when he looked at me and said, “Why do you look mad? Why is your face so mad?”—in a confrontational tone that felt like he was trying to provoke a fight. My husband stepped in to defend me, and the conversation escalated. It was no longer about parking but about the completely inappropriate way we were being treated. Shockingly, the manager then instructed the woman at the front desk to call the police on us.

There are plenty of motels in the area with better service, more professional staff, and updated rooms. After this experience, we will absolutely never stay here again—and we suggest others think twice...