Vacasa — Hotel in Steamboat Springs

The Lodge ended up being the cheapest place to stay out of all the places we've checked around the area that was close to the lifts. So value wise, I thought it was pretty good. Check-in was very simple and really grateful that the front desk called a few times to make sure we were able to get our door keys (we were running late and arrived after office hours). Parking was also easy to find and really close to where we stayed (right outside).

The place was clean and comfortable, the electric fireplace was really cozy (one of my favorite things about the place). The kitchen was well stocked with utensils and cooking ware. We were able to cook a few meals while staying there! The condo also comes with washer and dryer, which was nice. I was able to wash all my clothes before leaving (one less thing I had to do when I got home. Only minor gripe, the window shades in each room were a bit light for my preference (I'm sensitive to light), but I made sure to bring eye masks to help with that. Location wise: I loved that it was in walking distance to the ski lifts and the Outlaw Mountain Coaster that we did (across the street and a little ways up and boom, you're there). It was also a direct pick-up spot for our other horse riding activity with Saddleback Ranch, we never had to drive anywhere for the things we wanted to do. The Lodge was also a perfectly close to a few brunch and lunch restaurants (literally next door) that we were able to walk for breakfast. Our condo was also only couple of miles from downtown Steamboat Springs so that was also easy access for more eating cuisines or if we needed to buy groceries.

It comes with a shared pool and hot tub access, but it was too cold to utilize it (snowed couple of the days we were there). Hopefully next time! But we had an amazing time at Steamboat Springs and staying at the Lodge with Retreatia...

When we arrived on Saturday at 4pm, our room was not ready (ie cleaned). After travelling all day, this was incredibly frustrating. The associate who was working the desk (Allison) was condescending when I suggested that perhaps we could get access to the room briefly to use the shower, change a child's diaper, and take a quick stock of things we would need from the grocery store. She said, if we did so we would be forfeiting any room cleaning for the stay. I felt this was rigid. She then asked me if I had ever worked in hospitality, suggesting that I did not know how things "worked" Later her manager apologized (Allison did not ever apologize). The manager tried to fix it by calling to see if there was anything we needed, about 2 days into our stay. I told her the room was not stocked with kitchen trash bags, and she said she would have some sent up. It never happened. I had to make an extra trip to the grocery store that night after dinner to get trash bags. I feel that this property is poorly managed by either too few housekeeping staff, and some somewhat unprofessional front desk staff. Also, no elevator for the 3rd floor room, and relatively old looking room amenities. I'd say this property did not make me feel like I was having a nice ski vacation, but that I was trying to save money. I gave them 2 stars instead of one, because the prices were pretty good, but my suggestion would be to find an alternate place to stay , as this property...

When we arrived on Saturday at 4pm, our room was not ready (ie cleaned). After travelling all day, this was incredibly frustrating. The associate who was working the desk (Allison) was condescending when I suggested that perhaps we could get access to the room briefly to use the shower, change a child's diaper, and take a quick stock of things we would need from the grocery store. She said, if we did so we would be forfeiting any room cleaning for the stay. I felt this was rigid. She then asked me if I had ever worked in hospitality, suggesting that I did not know how things "worked" ||Later her manager apologized (Allison did not ever appologize). The manager tried to fix itby calling to see if there was anything we needed. about 2 days into our stay. I told her the room was not stocked with kitchen trash bags, and she said she would have some sent up. IT never happened. I feel that this property is porrly managed by either too few housekeeping staff, and some somewhat unprofessional front desk staff. Also, no elevator for the 3rd floor room, and relatively old looking room amenities. I'd say this property did not make me feel like I was having a nice ski vacation, but that Iwas trying to save money. I gave them 2 stars instead of one, because the prices were pretty good, but my suggestion would be to find an alternate place to stay , as this property...