Hampton Inn Titusville/I-95 Kennedy Space Center — Hotel in Titusville

Why be pet friendly when you are far from pet friendly?!

First and fore most, I understand and respect that there are rules and that they are to be followed. However, this Hampton Inn has UNREALISTIC rules if you are traveling with your pet.

Since I had a dog die in boarding last year, I have brought my other Dachshund with me as I travel for business. I have used and brought my dog to Homewood Suits (Hilton), Disney, Hyatt Place, and Towneplace Suits (Marriott) to name a few. Each place, my furry friend acted the same, and no complaints from their respective management was received

This past December, I stayed at a Hampton Inn in Jacksonville, and staff made issue with my dog.

With this in mind, prior to booking at this Hampton Inn (Titusville), I called the hotel and specifically asked if there were any rules regarding pets, citing the previous issue that I had. I was told no, and was only told of the pet fees. I booked a room at the hotel via the Hilton App, as I am a Diamond Rewards Member, marking that I was bringing a dog.

When I arrived at this Hampton Inn (Titusville), the on duty clerk acknowledged my dog and did not have me sign any pet policy agreements as I checked in. Two days later, my dog was heard barking and I was called to come sign the paper. Granted, I forgot to do so by the time I returned back that evening. Two days later, my dog was heard barking again, and I was called to come sign the pet agreement. Impatiently, because this hotel FAILED to have me sign the pet agreement at check in, I received a text message saying they contacted Animal Control to have them waste tax payer’s money to address my dog for violating their “policies.”

During my work conference, I returned to the hotel to sign the pet policy agreement and because of the threat of calling animal control. As I was reading over the agreement to sign, I was entrapped to follow their rules, four days into my six day stay, or I would have to leave. Because their pet policy states DOGS WILL NOT BE LEFT ALONE IN THE ROOM, I was told I had two options at that very moment; 1) to take the dog with me when I leave the hotel, or 2) to check out alI together. As I was in town for work, this was not feasible. So I had to cancel the remainder of my stay and had to handle taking my dog.

If they had me sign the agreement at checkin, I would understand. But because of their failures, I was punished mid stay for something I didn’t know I would be held accountable for. But I would never had made this reservation had I known they aren’t as pet friendly as their website alludes, knowing I would have to leave my dog behind for work. Plus the manager Brenda sounded rude through messages I received, taking video while standing in front of my door, catching my dog’s attention.

Going off of their policy, you can’t go to their complementary breakfast, where your dog is not allowed, because the dog would be left alone in the room. Or you would either have to bring someone that will sit in the hotel room 24/7 with the dog, as you go out and do the things you’re in town for.

Maybe this is truly a marketing ploy to lure travelers with their pets knowing that the pet policy will be violated, but only enforcing the rules on dogs they deem a nuisance.

Therefore, if you are traveling with your pets, know that Hampton Inn in Titusville truly is not friendly to man’s best friend. Their rules are that your dog can’t be a dog, (yes I know barking can be annoying) and dogs can NOT be left alone in the room (crate or not) while you go places where you cannot take your pet.

I hope this help those of you who travel with your pets, because if you do, DO NOT STAY AT HAMPTON INN...

Outstanding Stay Thanks to Mason – A True Gem at Hampton Inn Titusville

My mom and I were in Titusville, FL for just one night to attend a long-awaited family reunion—13 months in the making! Originally, we had booked at the Hyatt Place Titusville, but a last-minute emergency forced us to cancel. Once everything was resolved, we were thrilled to find we could still attend the reunion… but suddenly realized there were no hotel rooms left in town. As luck would have it, there was a space shuttle launch scheduled for the same day as our arrival, and nearly every hotel from Titusville to the surrounding cities was either booked solid or charging $400+ per night, when our original booking was $136 per night.

After what felt like endless searching, we came across one last available room at the Hampton Inn Titusville for $174—and we grabbed it without hesitation. From the moment I booked the room at midnight on August 1, everything was seamless. Our room was ready promptly at 3 PM, check-in was quick and pleasant, and the hotel itself was immaculately clean. The air smelled fresh without any overwhelming chemical scent, and the bathtub was sparkling—truly spotless, without even a single scuff mark.

The location of the hotel couldn’t have been more convenient, especially for a smaller town like Titusville. It’s near the freeway, restaurants, a gas station, and even a Target. But above all the positives—cleanliness, comfort, value, convenience—what made this stay stand out was Mason at the front desk.

Mason was absolutely outstanding. From the moment we arrived, he was warm, welcoming, and incredibly attentive. He didn’t just check us in—he took a genuine interest in our visit, asked thoughtful questions, offered spot-on local recommendations, and clearly takes great pride in his role. It’s rare these days to encounter someone in hospitality who truly cares—not just about their job, but about the people walking through the doors. Mason is that person.

We did have one small hiccup that was no fault of Mason’s: our room had a feather bedding setup, which was a problem due to allergies noted in our reservation. Because the hotel was completely sold out, the staff had already distributed all of the featherless pillows. I want to be clear—this was not a housekeeping lack of care; but maybe it was simply a matter of timing and availability or an oversight due to being so busy with the sold out hotel occupancy.

Mason went above and beyond to make it right. He not only offered to bring us extra blankets to create makeshift pillows, but he also personally contacted Hilton Honors on our behalf and asked to arrange for extra points to be added to our account as a gesture of goodwill (Hilton Honors, that would be amazing if you could make that happen!!)

That level of initiative, empathy, and professionalism is rare—and deeply appreciated.

As someone who only stays at Hyatt properties, I’ll admit I was initially hesitant about spending $174 at a Hampton Inn. But Mason’s exceptional service alone made that rate feel like a bargain. In fact, his kindness and attentiveness turned what could have been a stressful travel scramble into one of the most pleasant hotel stays I’ve had in recent memory.

Hilton/Hampton Inn: if you’re reading this, please know that Mason is a standout. He represents the best of your brand and deserves not only public recognition, but a raise and a sincere thank you. I don’t usually write online reviews—I tend to call managers directly—but Mason’s service was so above and beyond that I felt compelled to share.

With...

THIS IS NOT THE PLACE YOU COME TO RELAX OR UNWIND. It’s far from quiet, and the service is trash.

I have no complains about the cleanliness of the room or hotel. I understand that renovations were recently done and it shows in the flooring and upgrades in the bathroom, specifically. Shower was a little loud but clean and they use the brand “Zero” for their bath and body products. The sleeping area was decent, and no issues in the room as well. We have however, had hotels stays with more lush and comfortable bedding. The comforter here reminded me of a duvet without the filling— thin and had a rough texture on one side with a smoother lining on the other side.

Breakfast was… decent. The hot options were chicken sausage, potatoes and a waffle maker. They ran out of food quickly, and I had to ask the front desk staff when more would be coming. We waited about 5 to 10 minutes for more hot food to be replenished.

We were there to visit the Kennedy Space Center (which is about 20 minutes away) so we didn’t spend all day in the room but the time we did spend in the room was pretty unpleasant. The biggest issue we had was the loud foot traffic above us (or maybe in the hallway) and the constant slamming of doors. It felt like their walls are extremely thin because we could hear EVERYTHING. Our room was close to an exit door that leads to stairs, a side entrance, a janitor’s closet, a laundry room and a few guest bedrooms. Why they would allow guests to stay in these rooms so close to an exit and facility rooms is beyond me because the doors are extremely loud and apparently opening and closing pretty often. It got to the point where I woke up in the middle of the night just to investigate and see which doors were slamming so loudly because the guest doors don’t slam. I also figured that it wasn’t the guest doors because the hotel wasn’t even crowded — I’m talking about very few cars in the parking lot on the second night of our stay. I discovered that it was the exit door, which was diagonal to our room, and possibly the facility rooms as well.

I mentioned this to the staff upon checkout and not only did the attendant not seem to care (light skinned woman with curly hair) she said her manager Kelly Shovin wouldn’t do anything and that she wasn’t even there that day. What’s interesting is that we were not even asked how our stay was— I just said I had feedback to leave. As I said, I was vocal about these concerns when we checked out however I also warning any potential guests to save them from a similar experience. Either avoid this hotel, or be very specific when requesting a room— ask for a quiet location away from exits/entrances and not on the first floor. I am so disappointed that this experience prevented my family (including two children) and I from getting the good nights rest that we deserved after a long day. This stay did not meet the standards of Hilton as we have experienced as Hilton...