Lake Placid Inn: Residences — Hotel in Town of North Elba

I booked a "studio" at the hotel for four nights, so I could enjoy the fall foliage in Lake Placid and the surrounding areas. However, upon arriving at the Boutique Hotel by Lake Placid Inn (this is where guests are required to check in before getting to Lake Placid Inn: Residences), I was told to wait, as there were maintenance issues with my room. The advertised check-in time was 4:00 p.m., but I did not arrive until 5:30 p.m. and thought my room would be ready shortly thereafter. However, the wait wasn't too bad. I got my key and went to LPI: Residences. ||||Upon entering my studio at LPI: Residence, I could tell the floor wasn't clean. So I had to purchase a Swifter and went through 6-7 wet pads. They were almost black; the floor around the indoor door mat was even more dirty. After spending 20-30 minutes of cleaning the floor, I thought I could finally breathe a sigh of relief and get settled in the room. But it was not long before that I noticed that the blinds were off; they could not be opened or pulled; the knobs at the end of the strings were missing. The blinds themselves sagged in some areas and could not be readjusted to filter out the outdoor light (or porch light at night).||||Next, I went to the thermostat to turn on the A/C, the words, "replace battery," kept flashing on the LCD display. My studio also had a nice kitchen (more of a kitchenette with a full-sized stove, fridge, and full sink), but I noticed that the dish soap bottle was almost empty. There was no extra one under the sink. ||||I also had issues with connecting to the Internet; I received an e-mail from the hotel with log-in credentials on the day of check-in and copied the password letter for letter, but it wouldn't work. So I called the front desk at the Boutique Hotel by Lake Placid Inn regarding three issues:1) the thermostat being low on battery; 2) the dishwasher soap; and 3) the Wi-Fi log-in issues. They said they would let their maintenance staff know about the thermostat being low on battery, but they never stopped by to replace the battery. And they also said they were all out of dish soap and as such, I would have to buy some from the nearest grocery store; and finally, they said the password they gave me for connecting to their Wi-Fi was incorrect and could not understand why I received the e-mail from them with the incorrect password. It was almost as if they didn't double-check the e-mail for accuracy before sending it out. ||||Just before I went to bed, I decided I'd watch some TV, but the TV would not work. A dim blue light came on and that was it. I have the same TV model at home and have not had any issues with it, but the TV in my hotel room just wouldn't work. It was also very dusty; it looked as if it had not been dusted in weeks. Even the frame around the A/C was dusty. It was just one thing after another. So, I made a decision not to stay at the hotel for another night and would be checking out the next morning.||||Just before I checked out the next morning, I decided to take a quick shower. I noticed some mildew buildup on the floor, in the corners of the shower stall. I used some towel to remove it and it came off easily; it was not as though they were stubborn stains. It became clear to me that the housekeeping staff or management did not give the hotel the attention it needed. ||||Never have I stayed at a hotel that was so poorly maintained, substandard, or neglected; it looks great in the photos and I was excited about staying there -- only to return home after one night at the hotel. Please take my word and do not stay at this hotel. It is not worth the trouble -- especially if you want to visit Lake Placid for a...

I booked a "studio" at the hotel for four nights, so I could enjoy the fall foliage in Lake Placid and the surrounding areas. However, upon arriving at the Boutique Hotel by Lake Placid Inn (this is where guests are required to check in before getting to Lake Placid Inn: Residences), I was told to wait, as there were maintenance issues with my room. The advertised check-in time was 4:00 p.m., but I did not arrive until 5:30 p.m. and thought my room would be ready shortly thereafter. However, the wait wasn't too bad. I got my key and went to LPI: Residences. ||||Upon entering my studio at LPI: Residence, I could tell the floor wasn't clean. So I had to purchase a Swifter and went through 6-7 wet pads. They were almost black; the floor around the indoor door mat was even more dirty. After spending 20-30 minutes of cleaning the floor, I thought I could finally breathe a sigh of relief and get settled in the room. But it was not long before that I noticed that the blinds were off; they could not be opened or pulled; the knobs at the end of the strings were missing. The blinds themselves sagged in some areas and could not be readjusted to filter out the outdoor light (or porch light at night).||||Next, I went to the thermostat to turn on the A/C, the words, "replace battery," kept flashing on the LCD display. My studio also had a nice kitchen (more of a kitchenette with a full-sized stove, fridge, and full sink), but I noticed that the dish soap bottle was almost empty. There was no extra one under the sink. ||||I also had issues with connecting to the Internet; I received an e-mail from the hotel with log-in credentials on the day of check-in and copied the password letter for letter, but it wouldn't work. So I called the front desk at the Boutique Hotel by Lake Placid Inn regarding three issues:1) the thermostat being low on battery; 2) the dishwasher soap; and 3) the Wi-Fi log-in issues. They said they would let their maintenance staff know about the thermostat being low on battery, but they never stopped by to replace the battery. And they also said they were all out of dish soap and as such, I would have to buy some from the nearest grocery store; and finally, they said the password they gave me for connecting to their Wi-Fi was incorrect and could not understand why I received the e-mail from them with the incorrect password. It was almost as if they didn't double-check the e-mail for accuracy before sending it out. ||||Just before I went to bed, I decided I'd watch some TV, but the TV would not work. A dim blue light came on and that was it. I have the same TV model at home and have not had any issues with it, but the TV in my hotel room just wouldn't work. It was also very dusty; it looked as if it had not been dusted in weeks. Even the frame around the A/C was dusty. It was just one thing after another. So, I made a decision not to stay at the hotel for another night and would be checking out the next morning.||||Just before I checked out the next morning, I decided to take a quick shower. I noticed some mildew buildup on the floor, in the corners of the shower stall. I used some towel to remove it and it came off easily; it was not as though they were stubborn stains. It became clear to me that the housekeeping staff or management did not give the hotel the attention it needed. ||||Never have I stayed at a hotel that was so poorly maintained, substandard, or neglected; it looks great in the photos and I was excited about staying there -- only to return home after one night at the hotel. Please take my word and do not stay at this hotel. It is not worth the trouble -- especially if you want to visit Lake Placid for a...

We booked the 4 bedroom house for a group of 10 and this was very much worth its price compared to an Airbnb or the surrounding hotels. There were 5 beds and a sofa bed. We noticed the beds varied from soft to semi-hard so people could pick their preference too. 3 full bathrooms for us to share. And a full kitchen to cook late night meals. 2 parking spots right outside the entrance door. We had 3 cars so the 3rd parked where everyone else’s cars were (potential bookers should know they will need parking permits when picking up the keys). There were TVs and one of the TVs had Netflix on it (maybe someone forgot to log out). Reading the other reviews, we were aware that the keys needed to be picked up elsewhere so that was no issue. They had messaged us before the stay with instructions. We were very happy with this booking, this was a steal. There was no cleaning service during our 2 night stay which we didn't mind.

For the price, we loved the residence but would suggest 5 improvements. There were some outlets that didn’t work but this isn’t a big deal. However please see #2. The residence only has one hairdryer and that one hairdryer stopped working after the first night. There may be something wrong with the electric wiring somewhere. Or maybe the hairdryer provided was the wrong voltage. Would have liked the kitchen lights to be brighter so we could more easily read labels and safely cook at night. Many people in our group indicated the pillows were uncomfortable, there may be a need for softer pillows. The motion sensing light on the 2nd floor should be dimmer so it doesn’t wake others up when someone uses the...