Hanoi La Storia Hotel — Hotel in Hà Nội

Book this hotel last minute for 3 nights apparently after check in the receptionist keeps roughing his hair and it seems their mgnt had a overbook scenario and he was facing a great deal of not able to give us the 2nd and 3rd night as per booking paid.We were a bit mad as it was late at night ard 8.30pm when we check in..and the 2nd and 3rd night the middle apps was having trouble of refunding because the hotelier did not inform the middle app booking com.We were struggling with the issue for sometime dragging us till quite late at night when we havent had our dinner yet after arriving from the airport.I do hope the hotelier mgnr will refund back to us as the issue is not our problem but comes from them in the first place.Overall the rooms are great.However there are having a renovation next door from 8.30am to 5pm.So far no issue for me because we were out whole day and came back night for a shower and sleep only.The shower and toilet is cleaned.Theres 3 floors limited rooms.The basement is the cafe where the food is prepared after you order.Breakfast is inclusive.But not many...

Good Hotel in the Old Town of Hanoi! We can highly recommend the Hanoi La Storia Hotel in Hanoi. We stayed two nights in the hotel during our tour from the North to the South of Vietnam.

The rooms are cozy and quite good for people who only stay time in their rooms during the night for sleep. The beds are maybe a little bit hard for Europeans (Germans) but in a good and clean condition. As the rooms are not very big, of course the bathroom is also the same. But in includes everything you need, including hair dryer and enough towels.

The employees are very friendly and try to solve any problems and make your wishes come true.

The breakfast is more than sufficient for the price you pay for the Hotel. Please keep in mind that you cannot expect a huge buffet in a hotel you paid less than 50€ for two nights! So we could recommend the breakfast and went well fed for our tour.

Thank you very much for...

Return stay to this cosy hotel in the Old Quarter. Friendly and helpful reception. The room is nicely presented , having a comfy bed and pillow choice, soundproofing. Yes there is still building work going on next door (May '24). The noise is(was) not constant thankfully, and never rose above 80dB. (The manager left a note of apology about the noise inconvenience on the final day). The breakfast room just below ground level offers cosy setting and comfortable way to start the day with a variety of Western dishes such as yogurt, toast, pancakes, omelette and so on. Good strong jug coffee was better than expected. |If I had one gripe it would be that the day storage area for luggage is the base of the stairs to the upper floors. If you are on floor 2, the first above reception, and you don't want to wait for the lift, the semi-obstructed stair well isn't the best advert. I suppose they are short of...