Lucky Central Hotel & Travel — Hotel in Hà Nội

Horrible horrible stuff! Had the worst hotel experience ever. One of the guys in the front desk was drunk or something because he came to our room couple times that night asking us to pay now and not at checkout, he came multiple times and every time he just used his own key to open the room from outside. He came to the room screaming we need to pay and starts touching our stuff. It was very late and we were tired so we payed him and went to sleep. The next morning he woke us up screaming and knocking like crazy, he used his key to open the door from his side. (We were 3 girls one was in the shower) he wanted us to check out ahead of time and because the night before we already paid for the room we didn’t really know what to do, so we told him to give us 10 minuets so we can pack our stuff, 2 minuets after he came again and he just starts to take our open luggage outside when one of us still in the shower and can’t come out because he won’t leave us. This was going on for like 20 minuets. 2 of us couldn’t even brush out teeth, and we found ourself in the street still wearing pajamas. Obviously no one helped us with the luggage so we had to take in down ourself. While going down the stairs 5 floors with very heavy luggage my friend accidentally broke a small pot that was on the middle of the stairs, that is when the guy almost hit us. He stats screaming like crazy he took (by force) my friend luggage and wouldn’t give in back. We didn’t even understand if he wants money for that because he was just too aggressive and using power on us. All of this happening when the other lady stuff looking...

Conveniently located at the end of the silk sellers’ street, this hotel offers very good value for money. The room was upgraded to a larger size and the excellent air conditioning was very welcome. I had to keep the door to the bathroom shut as it was next to the air well which was very hot. The room would have benefitted from maintenance. Breakfast was cooked to my order, delicious and served in the delightful if tiny dining room. This hotel is not luxurious but offers a convenient and acceptable pied a Terre in old quarter hanoi that cant be beaten...

I and my family stayed in Lucky Hotel for 3 nights, it is located in the central of Ha Noi, nearby Hoan Kiem Lake, shopping center, restaurant! Overall, this is very good hotel for every one who would love to visit the Capital of Viet Nam!|I would like to give 1 of my opinions for this hotel: the staffs (in the restaurant) need to talk nicely to the guest even they are Vietnamese or foreigner! Should be fair to every one! |Anyway, i give 5 points for this hotel...|Definitely i will recommend this hotel to my friends who are...