Felix Hotel — Hotel in Ho Chi Minh City

Extremely Disappointing Stay – Would Not RecommendWe booked Felix Hotel for a 3-night stay in Ho Chi Minh City, and it was a disappointment from the start. The room looked nothing like the photos shown on Trip.com. Everything felt old, worn-out, and unclean.The double bed was actually two single beds pushed together, making it very uncomfortable. The air-conditioning was weak, the towels were off-white, and water took several seconds to start flowing—hot water took a few minutes to come and either shut off or turned scalding without warning.One of the worst parts was the shower gel and shampoo, which smelled rotten, likely due to uncleaned bottles mixed with old water and product. We even found a used, dirty tissue inside the drawer of the nightstand, which seemed like it had been there for days. Absolutely disgusting and unacceptable.Our room was at the top floor beside the stairway to the attic. Every morning, around 7–8 AM, we were woken up by loud talking, either from staff or guests—no chance to sleep in.The hallways were dirty, with used linens and towels piled up near the elevator, making the whole place feel unhygienic. Even the toothpaste provided was watery, not paste.We considered changing hotels immediately, but we had already paid for three nights. We left as soon as we could after that.We will never return and do not recommend this hotel to anyone. It was a terrible experience and not worth the money or...

I am so genuinely shocked that this hotel is rated so highly on google I am questing whether the reviews are legit? First of all the hotel is NOTHING like pictured. During our 4 day stay we saw 3 people complain about their rooms whilst we were passing the lobby. This hotel is cheap but not cheap enough for the services provided. Staff were rude and when we were waiting for our taxi to leave we waved goodbye to one of the staff members, for him to say ‘go find another hotel now’ - completely uncalled for. Suitcases were kept downstairs and when we returned to them they were covered in bugs - I am yet to see if my clothes have bugs on them but if they do I will be rating this a 1 star hotel. The pictures paint a completely different hotel to the one we stayed in, our key card didn’t work so we had to use what seemed to be a master key. The water had a strange smell and the bed cover was way too small for the bed (which appeared to be 2 large single beds pushed together). Definitely need to get better bed covers for the larger beds as at least one of us went without covers every night due to it being so small. The fridge smelt horrible. I would not recommend this hotel, although the location is amazing I think you can find way more for cheaper/similar price with much nicer staff...

Dear Folks,I wont suggest this hotel because this totally worst hotel. Don't ever book this hotel, this has no clean, displine. Let me break down some pros and cons.Cons:-1) Staffs does not have manners, if you are sleeping inside the room, they will have another access card, they use it and directly come and tell that came for cleaning, we have to shout on them.2) The entire hotel will smell like **, once you come outside of the room, the smell will be really worst, it makes you to vommit.3) In the room AC won't work properly, if we ask they will reply that it's summer so they ac won't work properly, as it we are fools4) Location (Locality is to interior from the main road we need to go all small streets, which i feel its totally unsafe for womens at untime.5) Refrigerator won't work properly, Fans Don't work properly, Bathroom flush don't work properly.Pros:-1) Easy access for major locations like Bentha Market, Walking Street.2) Few Indian restaurant available next to the hotel.3) Good Friendly front recpetion staffs.As i am concluding that if you are looking for these hotel better avoid and try for some other options, For the budjet segment the are many hotel at the same...