Worst experience ever I had with making online orders via their store. One of my items was out of stock, and they have reached out to me by email wondering if I’m happy with a refund here. After I agreed on them, they then said that the item was going to be restocked within a week time after I made my order. I did mention that I would like to have both items delivered together, so I replied to them by saying that. There was no response, after all, so I assumed that they had acknowledged my request. After a few days, I saw a parcel lying in my letterbox and received only one item! How unpleasant it is?! Well, at least I received one item, I should be grateful for. The retailer even recorded the other item with “refunded” on the virtual receipt along with the parcel! I haven’t even seen any refund payment yet on my account. Not recommend them if anyone wishes to...
Read moreLast Sunday 09/02/25, it was not my intention to buy, I just wanted to browse your new collection at Westfield City Store. Then Evelyn approached me politely. She's very sweet, kind and patiently helping me with the size and gave me an honest opinion. From not planning to buy anything, In the end, I spent $700 because of her amazing service👍❤️👍 Evelyn is a great asset to the company, especially to the Westfield Store in the city👍👍👍 Wishing the company will give her as big rewards as she deserves. Please email me should you wish for more information about Evelyn. Evelyn, thanks again for all your help and amazing service. I wish you all the best and look forward to meeting you and purchasing more in the...
Read moreAlways love this brand, the design is unique and the t-shirt itself looks nice, print stays on for a long time. In term of size is easy number 1& 2. Basically its about oversized look. And also i love the customer service last time ADLV give tote bag when you spent $200 and i asked the customer service do they still have the pink tote and they responded to me, thank you i already received...
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