Banco Nacional — Local services in La Fortuna

ATM gave no indication of fees or withdrawal limits. Hubby and I tried to withdraw different amounts in an effort to figure out if there was one. We were finally able to withdraw 130k colones as max amount. But unfortunately, in the process of trying several times, the ATM withdrew money from our accounts without dispensing cash. So now we have to try to get back about $800. Only way I found out was through my bank's email notification. So make sure you set and check your bank...

Tried to make a withdrawal with both my dad and my aunt. Was met with an error message at the end, canceled the transaction, received no money, but money was still taken out of both of their accounts (despite using different banking cards). When my aunt tried to dispute it with the bank, they were rude and laughed at her saying it was not their problem. Based on the reviews of this happening to others, this bank is clearly a scam and should not...

Terrible customer service. Just wanted to exchange dollars to colones and the cashier gave me a horrible attitude 20/7/23, rude no greeting, just a stare look when it was my turn.I ended up walking out. The wait is ridiculous waited almost an hour for nothing at the end. The cashiers are in and out of their windows. Do yourself a favor and go somewhere else. Never experienced such a bad customer service from a bank ever. Horrible...