Maa Althahab — Local services in Geziret al Zamalik, Jazirat al Zamalik

Yesterday at 11:00 PM, I purchased a bottle from your El-Zamalek store. The agent there told me the price was 1,700 L.E. I was shocked at first, but he said it was a fixed, non-negotiable price, so I accepted it.

However, when I visited your website later, I found the same bottle listed for 1,190 L.E. This means I was overcharged by 510 L.E.

Since I don’t speak Arabic (or only a little), the agent convinced me to pay this amount, telling me it was worth it. But today, when I sent my colleague to check, he confirmed the price was indeed 1,190 L.E.

Is this legal? Is this how you treat your clients? I believe this is unacceptable and request an explanation and a refund for the overcharged amount.

They’re scammers don’t...

Great customer service and good and transparent pricing. The fragrances are of high quality, so I would definitely pay anothe4 visit when next in...

Mahmood was super nice with us, excellent customer service. The fragrances are of very good quality and prices are fair. Will visit again next...