Fancied a takeaway pizza for our last night in Carcassonne. Ordered 3 - Reine, Veggie and Chorizo. Very friendly proprietor who was very happy I could speak French because he struggled with English (fair enough, it is France so added an extra star for friendliness). Came back 30 minutes later to collect the pizzas which were still in the oven. When they came out they had no toppings on, which were then added, cold, to the pizza! Why? I get it for the edible flower and rocket salad... but why the tomatoes, ham and cheese etc? Made the pizza cold. Also very salty. Unfortunately not very tasty and cold and a bit of a soggy base. Shame...we ended up eating less than half and throwing the rest away. Sorry my friendly proprietor... you may be happy and chatty but the food is...
Read moreAwful service and attitude. I’m very surprised by some of the positive reviews here. Tried to order from this place while on holidays with my family, I was sick in my hotel room and called as my hotel said they usual do delivery. A man answered and told me I had to go to the restaurant and hung up on me. So I called back and said I would go collect it and he said not for another 1.5 hours as he was too busy. I explained I was sick and that my daughter was hungry etc and he didn’t care, he said he was too busy and not his problem. I have never had an experience like this and definitely will not be recommending this place to anyone purely because of his lack of empathy or...
Read moreReally disappointed. Despite the good reviews the basic margherita pizza base is made first and once it comes hot out the oven the cheese and some toppings are put on top straight from the fridge so are completely cold. You therefore get a cooled pizza with lumps of cold toppings and Cheese which is just bizarre. I’ve never had a pizza where the Cheese isn’t cooked on it in the oven and I’ve travelled all over Italy & Europe for work. Sadly we had takeaway before catching a train so didn’t have time to go back. If the owner is reading this I’d really appreciate a refund for our completly...
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