AMI — Local services in Paris

I didn’t have the best experience at this store. When I entered, I had a few things in mind that I wanted to check out for purchase. I saw a limited number of supplies on the first floor so I went to follow a couple of other customers up the stairs to the second floor to see what other products this location had. Before I even reached the staircase, a sales associate called for me and asked me what I was looking for. I shared my list with her. She said she would go upstairs, look for the products and bring them down to me. When I asked if I could go upstairs like the other customers to look through the clothes, she told me no and that I just needed to show her what I wanted to look at and she would bring it to me. More customers came in and they went up the stairs without other associates stopping them, so I tried to follow but again, the SA had told me that I can’t go upstairs and that she’d bring me anything I wanted to look at. Surely the experience didn’t make me feel great. It felt like they were treating me like I was going to steal something if they didn’t keep their eyes on me the whole time. It felt embarrassing to be the only customer waiting on the first floor while other customers were allowed to explore the...

Everytime I visit Paris, I would come to this shop but this would be my last. I was in the shop last week and a salesperson named KEVIN assisted me. I requested to try on a small size sweater which is usually my size. He insisted that I would fit in medium “ unless i plan to lose weight “ then I should get the small. Avoid this guy at all cost especially if you are a woman. He is very rude and very sarcastic and it seems natural for him. For a man, at 5’8 and weighing 145 , I don’t have to lose weight. I never let people’s negative comments affect me so i just proceeded to shop. But looking back now, I should have left and not purchased anything. Having bought several AMI apparel for the past three years, never again would I purchase another one. I hope the management would train their staff well and emphasize courteous interaction with their customers. Their label reflects on the attitude of...

Went to the store today and asked me to wait outside. I do understand that sometimes you have to wait outside of a store as there may be a limited number of salesperson. However, they still won't let me in after 2 customers have left the store. Tried to talk to the security at the door. He simply just stared at me and said "I am French, no English". I was in the store later and requested to talk to the manager to make conplaint as I am very disappointed about their customer service. I can't believe the manager said, "It is like this in Paris and this is how we do. We want to have enough salesperson to serve the customers in the store to offer a good customer experience." Well, there are only 3 customers in the store before I went into the store. So, I guess this store can only accommodate 3 people at a time to provide this "exceptional...