Update:
Previously, I gave one star due to customer service issues, even though I had always been more than satisfied with their work. I understand everyone can have a bad day. After posting my review, they called me, acknowledged that the work done was subpar, and offered to redo it free of charge. I went back, and my nails look awesome again—the same employee did a great job this time.
I am very pleased that they called, apologized sincerely, and fixed my nails. This shows that they truly care about their customers, and my earlier comment about mass production was not accurate. They handled my bad review professionally instead of just deleting it. Thanks again! 🧡
Old review: I am going to give them one star because when I confronted the nail “artist” and the receptionist for the bad job that was done, they were gaslighting me. I went home thinking that maybe I am wrong, but now that I look at my nails, it is more than obvious. What is this, really?? I have been there before and one of the employees always did a good job, but the interaction that I had today just shows that they have no regards to costumer service, just pure mass production....
Read moreHonestly, I’ve been looking for a nail studio in Munich for a while and with all the options there are it was hard for me to pick one. At the end after watching a TikTok video and letting myself be influenced I visited Glam and my nails have never looked prettier. Also I was shocked at how quick and efficient my gel nails were done, I gotta give props to the guy who did them. It wasn’t the most pampering experience of my life, and maybe it was somewhat rushed, but the result speaks for itself. Will...
Read moreI used to be a big fan of this place but to be honest, the service got super bad. They they did my gel nails in 30 minutes. Each nail has a different shape Also, they look very scratched on the surface on top of that the lady was kind of rude and in the end I got charged extra €5 because they told me my nails are extra long Even though they are the same length as always all in all I am not going...
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