Antica bottega di Norcia — Local services in Rome

Visited this place as four American tourists randomly. The bald man behind the counter took our orders and bade us to sit down and enjoy our food. He didn’t ask for money until we were comfortable and done eating. Granted, he was also quite busy with customers coming in for lunch and other tourists so he wasn’t really in a position to Settle the bill anyways.

We ended up buying three Panini‘s and one plate of cured meat with pecorino. The price was very fair, at least compared to what I could get back home in Seattle (€75 for three paninis, a caprese pack, a plate of prosciutto & salumi & pecorino, five peach teas, and a whole salumi for me to take home to Seattle).

As an American tourist with a very weak grasp of Italian, I did not get the feeling that the man behind the counter was rude at all. Reading the reviews of other patrons before posting my own, it feels that people can mistake a Stoic disposition as rudeness when in reality it’s just a man a work. Not a lot of bullshit and hustle, just a man taking my order, serving me, and smiling at the end. Hell, compared to the attitude people in Seattle can have towards me with a tip and a smile, I would welcome this man’s attitude any day of the week.

I would recommend this place to anyone in my family and friends group, and I invite anybody reading this review to do the same. I like this place, and I think I’ll bring my family here when I come...

We bought some salamis at this shop one late afternoon. We wanted to get some more before our travel so revisited the shop the following day around the same time. It was closed. We checked the hours here and realized it’s only (08-13h) so figured out that the man (guess owner) was there out of hours by chance. We were really keen on buying the stuff so went back this morning (Friday), the day of our continuation trip (got up really early and walked there for 30 min), arrived at 8.50am and it was CLOSED again. We said let’s wait a little bit, the man might have gone out for coffee and will soon open. So he showed up at 9am, we were really happy to see him as we thought that finally we’ll be able to buy what we wanted. Upon me addressing him he showed with his hands a motion of ‘come back later’, not even saying hello or anything. I’ve told him that we were already there yesterday afternoon and that we just came for the salami and that we are leaving soon but he didn’t care at all just said ‘10 o’clock’, I’ve repeated ‘but this is our second time to come’ however he didn’t give a toss and went back to his car to get something, Total disrespectfulness towards the customer (repeat customer) and rudeness. We went away with a feeling that he doesn’t deserve the sale and we’re way more happy to spend our money at another Salumeria which...

Horrible experience. If you don’t speak Italian perfectly don’t even try. I can speak a little. I entered and a very annoyed man rolled his eyes and began to take my order. He assumed I wanted a panini, but all I wanted was some prosciutto cut fresh.

I asked for solo prosciutto and how much he would serve me. He said 4€ very annoyed. He didn’t even check to see if what he was cutting was what i wanted.

He began to wrap up the order and I wanted to see how much he gave me(and to see what he was cutting on the slicer) in case I wanted more, but when I looked, I realized he had given me the wrong type of prosciutto, it was deli meat, ham.

I understand in Italian it means the same, but he should’ve assumed that in American tourist wants the traditional prosciutto or at least asked me!

I said oh no, gesturing that was not what I wanted to order, he threw it to the counter and said “thank you have a nice day. I will help the next customer.”.

So rude! I left feeling like I wanted to cry.

I actually came here, six months earlier, and I came today to give it a second chance, but the owner is still just as rude and horrible as he was...