Last week bought a pair of new balance 550 sneakers that i have been searching for a while. Assisted by a very polite and friendly adviser Tiziano. With no hesitation showed me the model in all the colors in my size and was very patient with me since i was quite indecisive. I also have to say that I didn’t expect the higher price for my size, and when i expressed the concern Tiziano didn’t show any disappointment of a possibly lost customer, simply offered me to maybe select another color. In the end i was convinced to buy the one that i tried first. I really appreciated very soft help without pushing. People in this store really know how to approach the client! I immediately recommended it to all my friends who are into limited edition sneakers. (Of course another wow is a selection of very rare models in the store, I couldn’t believe...
Read moreThe worst experience with online store. We ordered 2 pairs of Yeezy, after the payment they didn’t respond on emails and didn’t respect the terms and conditions on their web site. They sent the order after 1 month and when we finally received them we saw that the products are fake as we compared them with the others that we had. We ordered the same sizes but the sizes were different and not fit well. Nobody responds, total disaster…We have card with payment insurance and we will use it to receive back our money, is not worth it to make and ask for refund at this company where you can not speak with anyone. Our advice is to avoid...
Read moreToday a seller sold sneakers for my 11 year old daughter for 258 euros. He informed me that they are unique, so the price is high. An hour later I will check on the internet that the sneakers are freely available for 110 euros. When I told the seller that he was a profiteer and that he had cheated me and my child and asked for a refund, the seller refused. My daughter was very upset, as she was deceived and sold sneakers at a knowingly inflated price. I spent the evening writing complaints to the financial police and consumer protection society. The trip to...
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