NISSAN Rent A Car Kyoto Shijo Karasuma — Local services in Kyoto

I recently had a very bad and very unprofessional experience with this particular car hire company. I had all the relevant papers including a international drivers license on my phone. They informed me while i was there that i couldn't hire the car due to me not having the hard copy or paper copy for my international license. I found them very unprofessional and very rude and anyone anticipating in using this particular car hire place to...

Car is fine. Service is terrible. Don't go here as a non-Japanese speaking person. Staff only knows two English words: "No English".

At pick-up they shove 10 pages of information under your nose, point at several things at warp speed expecting you to just say yes instantly. Then later they're annoyed that you haven't remembered everything.

Again: car was fine, but the service is not as expected in Japan and gives you a feeling you're...

Store closes at 8pm but I reached there at 7:50pm. Staff was about to process my car return process until the front desk staff told him to tell us that they’re already closed. What nonsense?

This is the first time I’ve seen Japanese people that are lazy. It doesn’t even take 2 mins to process the return.

Pick-up from this office at...