ECOSTYLE — Local services in Osaka

Caution Advised — But good customer service

While visiting Osaka, my partner and I purchased two Louis Vuitton bags from this store. After returning home, we noticed several inconsistencies with the bags that led us to question their authenticity — including irregular stamp embossing, incorrect text formatting, and missing internal details.

At first, we received no response after reaching out with photos and a detailed explanation. However, after a follow-up message, the store did respond and offered us a full refund, which we really appreciate.

We’re thankful that the situation was resolved fairly, and it shows that the store is willing to make things right. That said, we would still advise shoppers to be cautious when buying high-end designer items here and to thoroughly inspect everything before purchase. Authenticity matters, and so does...

The best shopping experience. Bought my first vintage Chanel bag here, the staff was friendly and had in-depth knowledge about the bags in store. They also offered additional discount on top of their sale which was a bonus on top of the best customer experience. Highly recommend this store if you’re looking for vintage...

The sales associates are very accommodating and have such a great collection of vintage pieces! They are very easy to speak with and super responsive on their IG. They reserved a bag for me to view and I ended up purchasing 🥰🥰🥰🥰 highly recommend to stop and look for some of your fave...